How Can Pharma Handle Supply Chain Risks and Improve Business Continuity

When the COVID-19 vaccine distribution was at its peak, the biggest challenge for pharma manufacturers was to handle supply chain complexity. The new disease was unusual, creating a huge demand surge- but supply-chain-related disturbances have never been novel for various industries, including pharma.

Seeking supply chain operational excellence is an all-time necessity, but conforming to the global circumstances is hard for many pharma manufacturers. With a large product line of SKUs in inventories spreading over multiple global locations, leaders seem to bank upon the end-to-end supply chain visibility to reduce the distribution complexity.

But, so much are there to affect pharma production and distribution- from weather events and cross-border disruptions to political uproar and labor unrest, they shore up power to be distressful for supply chain operations. A  forward-looking pharmaceutical organization tends to be quick to collect information from the supply chain management system as the disruption arises and reduces the impact before it could impact customer experience.

By providing situational awareness, visual risk intelligence, and simulation-based location intelligence, Zapoj makes information gathering and monitoring the interconnectedness of the global supply chain seamless and accurate for leaders.

There’s a broader scope of Zapoj CEM that can be utilized to build resiliency into supply chain management across pharma manufacturing.

Locating threat zones 

Locating threat zones - zapoj

Location intelligence is an AI-based geofencing capability to trace or map a particular area. So, analysts can utilize location intelligence to track a diversified nature of the threat around supply chain facilities and different legs of its journey from warehouse pickup point to the delivery destination. By integrating location intelligence into a map, Zapoj CEM gives a flexible way to harness climate data, hazard information, and network data. Insights from these data points are comprehensive in nature so they help pharma leaders get clarity to enhance predictability and identify threats in real-time.

For example, if a firestorm chokes a data center, it can directly impact system performance. Or if a storm or factory fire happens, the production can face challenges. Leveraging the IoT-backed notifications on the Zapoj CEM, the crisis management team can use location intelligence to trace a particular area or system likely to be affected by the events. Also, if it predicts threat, a recovery effort can be activated which was unlikely to be effective when handled manually.

Most importantly, the built-in communication and collaboration capabilities enable the emergency response team to communicate threat crises like earthquakes, fires, active shootouts, and other serious events. So, by achieving predictive analytics, people at risk mitigation duty can already predict the threat capability and allocate resources for efficient recovery work. Being able to reinforce the logistics-related decisions, pharma can relocate its assets or reroute the cargo where critical events are likely to occur. Zapoj CEM also simulates historical weather data in comparison with the latest weather update to build probable future scenarios. The simulation can improve insights into how are circumstances going to be in the next few months or years. So, users can pinpoint vulnerabilities and also improve their contingency plans to tackle them.

Providing supply chain security 

Supply chain attacks have a greater frequency on a global scale. With an increasing risk to the supply chain security, the concern for patient safety is also increasing. One of the greatest challenges in the pharma ambit is cargo theft. The pharmaceutical industry’s expansion into the global marketplace is pushing them to divert its operations across different parts of the world- raw materials are coming from a distant location, the products are occurring at another place while packaging takes place in various places and product supply happen globally.

Providing supply chain security - zapoj Critical event management

The varying level of supply chain processes raises security threats, which forces pharmaceutical companies to bring maximum effectiveness to their supply chain security system. Increasing visibility with location intelligence into the logistics helps create a holistic approach to their security strategy. By utilizing Zapoj, global leaders can shrink the distance between every juncture of the supply chain and monitor the process in real-time- from procurement center, manufacturing units, warehousing, and distribution to marketplace center.

As a result of this agile process, threat monitoring becomes flexible for the security response team. Risk notification capability also solves the problem of communication and collaboration with globally dispersed teams- stakeholders, partners, vendors, external and internal suppliers, and different people can come together to discuss the immediate need of logistic requirements, implement oversight upon supply chain processes, and the best practices for governance and compliance. Leaders, therefore, are oriented to produce collective efforts as they no longer need to work in silos. They collect enough data from the Zapoj dashboard and analyze it to fully understand ambiguities in their security performance to bring maximum effectiveness to the supply chain.

Achieving speed and performance 

An event if it is critical to address or minor to bypass- is worth analyzing. The crisis response team filters data to equip with deliver relevant and actionable insights- and not with data overload. They can build a report with a detailed overview of which manufacturing plants could be impacted, or the logistics trucks are involved.

Achieving speed and performance - zapoj CEM

Besides leadership oversight, the data is critically meaningful for the crisis response team.  When they receive email alerts or crisis notifications on other communication channels, they can quickly create a conference bridge for crisis communications and risk-decisioning. The high-level statistical report helps them understand the situations and identify an alternative supply or support to be replaced for assets in an impact zone. The system provides two-way notifications to confirm their suppliers or employees are healthy and safe, enabling pharma leaders to run normal operations. The location intelligence alongside visual risk intelligence is two great capabilities of Zapoj CEM that help achieve speed and accuracy in threat detection, while also improving threat mitigation efficiency for the pharma.

Harnessing and gaining insights from data across the interconnectedness of pharma supply chain networks brings more power to crisis managers.Location intelligence simplifies the way data was collected and provides broader scope to monitor threats not only on natural disasters but thousands of risk factors cropping out of terrorism, cyberattacks, active shootout, or political unrest.

Now, Zapoj CEM makes managing and avoiding supply chain interruptions efficient. As a result, location intelligence, visual risk intelligence, and situational awareness allow pharma manufacturing to create end-to-end supply chain visibility, avoid disruptions, and reduce costs related to disruptive events, business closure, and restoration. So, resiliency is easier to achieve and maintain for a long-term customer relationship and healthier supply chain operation. To know more about how Zapoj supports your supply chain resiliency, ask for a demo today.


Optimize Zapoj CEM to minimize pharma facility disruptions

In pharma manufacturing, facility managers must ensure the highest degree of security and safety from a series of external shocks. Provided the growing propensity of critical events like floods, heavy snowfalls, cyclones, earthquakes, or man-made disasters, fire, or even IT event failure, their proactive participation in monitoring and upkeep on a regular interval can promise to provide operational efficiency and performance for all the assets or facilities.

But for many facility managers, since it’s a huge pile of maintenance and inspection work that needs to maintain records manually, could be error-prone and ineffective for facility management.  In addition to difficulties with regular maintenance, the detrimental effects of unforeseen critical events are driving threats at scale, making managers struggle to manage all the assets efficiently. This requires the adoption of sophisticated tools to streamline the facility management processes or develop a strong network to achieve real-time threat-monitoring capability that could provide ample support to mitigate facility disruptions from critical threats and prevent their impacts to the facility.

A critical event management platform from Zapoj can help empower facility managers to visualize data using location-aware technology and situational awareness. The ability to harness data and accurately derive actionable insights is a surefire way to uncover what is happening to the facility and its assets- buildings, machinery, equipment, or HVAC or electrical systems, data centers, or IT systems and know their real-time conditions to an upcoming event. The emergency response teams or facility managers can effectively escalate the recovery process and create operational efficiencies to mitigate the impacts of facility disruption using Zapoj.


Increasing visibility into asset management 

A large line of pharma manufacturing assets lying accountable across dispersed locations needs accurate monitoring to develop a deep awareness of their exact whereabouts and prevent the suspension of work for a prolonged period as a result ensuing from critical event-related disruptions.

To include critical factors into an emergency preparedness plan for an immediate response, facility managers consider the consequences of fire, severe storms, floods, wildfire, or an active shootout- and more often power outage or loss of system failure.

Real-time asset monitoring - zapoj

1. Real-time asset monitoring

By pulling in feeds from IoT devices to overlay on Zapoj CEM, facility executives can utilize location intelligence, including visual risk intelligence to optimize data accurately that helps predict which of the critical piece of equipment may fail so as to speed up the mitigation work order. The process is extremely effective when fire damage to the plant’s facilities, water damage to the production equipment, or damage to the exterior or interior of the building are likely to hinder the business continuity.

2. Fast emergency communications

Fast emergency communications with zapoj CEM

Location intelligence can help emergency responders or facility managers to pinpoint the exact location of the disruption site, impacted assets including IT systems or machinery or equipment, and also assess their conditions in real-time to detect if they are operable or they need a quick fix or repair to maintain future operations and productivity.

As real-time failure alerts demand high-caliber crisis communication to fast deliver the notifications, a multi-modal communication channel offers flexibility to improve outreach. The escalation of notification continues until it reaches the right responder to take an action. By preventing a critical message from going unnoticed, Zapoj ensures the intended person never misses a critical message and activates an emergency preparedness plan.

From detection of threats to facilities and collaboration to address the situations to mitigation of the impacts- the transition through the reactive to proactive stage happens faster than it could happen manually in addressing a variety of time-consuming tasks. Pharma leaders can achieve high performance of their facilities and assets that facilitate employee productivity and efficiency by nurturing the effectiveness of location intelligence and visual risk intelligence.

Assessing facility status in real-time

Keeping the facility safe and secure makes everyone confident about the operating capabilities of the pharmaceutical plants and adjacent units. However, the ongoing pandemic has adversely affected facility operations for a high likelihood of disease transmission tendency. To keep their workforces healthy and active and ensure their ability to continue manufacturing operations, location intelligence allows manufacturers to know the real-time status of the facilities. By tracking and tracing contacts of coronavirus in facilities using location intelligence, facility executives improve facility mapping, locate the vulnerable sites to restrict the spread of the disease and also infection transmission.

Also, by using opt-in surveys, field teams or employees gain the ability to share facility updates related to disease or something else such as heavy snowfall at one point of location or facility fire to another location. As they improve situational awareness, they can decide if the facility is in operating condition to allow employees to work or opt for a disclosure. Optimizing the facility in full potential helps improve decision making and reallocate resources to run operations in facility locations where it is viable and it has no vulnerabilities to disruptions.

Getting prepared for risk management 

Getting prepared for risk management

Facility disruptions can be unprecedented, and so be unpredictable. The risks are unavoidable as nobody knows when geopolitical shifts or security threats will strike to prevent productivity. Supply chain disruptions, productivity loss, and poor customer service are the most immediate threats to the pharma bottleneck.

Enterprise leaders already have deployed an emergency team to keep track of comprehensive data sets from a range of current events – weather hazards, and other facility disruption factors. The necessity scales with the expectation to reduce risk and costs for operational efficiency.

Increasingly, pharma facility managers also assess the evolving scenarios of geopolitical and social impacts. An embedded visual command center as it fetches data from thousands of discrete data points like company systems, weather feed, or social media channels or news broadcasts, builds a common operating picture that provides accurate and error-proof decision capabilities. With instant access to information that is free of any ambiguities or vagueness, they can evaluate risk and take appropriate action that actually works for short-term or long-term business perspectives.

Visual risk intelligence is an essential part of risk management that makes the visualization of threats simple to observe and analyze. On a visual command center, far-flung critical events become visibly apparent with traces of exact locations. Executives can evaluate the implications of pharma operations – supply chain distribution, logistics, or employee travel. By analyzing situations with inputs from different sources of events, the emergency response team can predict which vehicle parts are impacted, or labor unrest forces a plant to shut down or superstorm disrupts distributions. A common operating picture that improves risk analysis helps respond quickly to facility disruptions.

Pharma facilities with reliable data visualization abilities can decide at scale and improve risk management. Zapoj ensures all decision-makers get access to data they need to view when and how their facilities are affected by upcoming events and take data-driven actions to maintain facility resilience for a long. Pharmaceutical owners have thus flexibility and agility to uncover future opportunities that bring them profitability and scalability.

If you want to learn more about how Zapoj helps pharma meet operational goals, give us a call or contact us here.



Heightening IT System Uptime in Pharma

With the growing user demands around healthcare needs, pharma companies are becoming more dependent on the IT systems to support compliance, product safety, manufacturing efficiency, quality control, affordability, and efficacy of their productions.

Taking steps to slow the IT system failure or disruption can minimize vulnerabilities to production or productivity loss, reduce the cost of maintenance and customer grievances. To live up to this expectation, they need to optimize a Critical Event Management (CEM)platform. By enabling situational awareness, a CEM software tool allows pharma to gain better insights into the IT system health and allocate resources to manage disruption in real-time.

High Ingestion of Technologies in Pharma

Gartner Benchmark Analytics revealed in its finding “IT Metrics Data 2014” that more than any other industry, Pharma, life sciences or medical products have the highest intensity of IT infrastructure. Although it is a seven-year-old report, the fact is still valid today with a major portion of its revenue going into building a comprehensive IT infrastructure.

High Ingestion of Technologies in Pharma with zapoj cem

Going forward, Pharma 4.0 is a model that also spotlights the digitization of pharmaceutical manufacturing, which is continuously creating pressures on manufacturers to adopt new instrumentation, modern informatics, and automation. Employing these digital strategies reduces drug manufacturing-related complexity and cost, and also ensures productivity including product quality and control.

As reported by GlobalData 2020, the healthcare industry is increasingly developing an interest in adopting digital strategies. 30% of the respondents in the survey expressed to leverage digitization, which is 4% more than the number of eager respondents in 2019. This is certainly why the pharma IT budget is heavily invested to make data center and network architecture work to its full potential and help support the scalability of multiple business application software.

Pharma IT Challenges 

Pharma IT Challenges - Zapoj critical event management

The requirement to build a robust IT infrastructure across pharma has doubled over time. Leaders, stakeholders, partners necessitate detail-oriented tech solutions to adapt to complex manufacturing needs. It is a significant approach to bringing efficiency into research and development for clinical trials, production of pharmaceutical products, including laboratory operations, or medical device production.

With this, the reliability of tools like ERP systems, Manufacturing Execution Systems, Asset Management systems, and CRM is increasing to leverage data that helps keep processes in control and maintain customer relationships.  Parallelly, HRSM or ITSM plays a pivotal role that encourages employee productivity and increases production and profitability.

However, as per reports, an unplanned major IT incident can cost a business $8k per minute. Due to the unpredictable events- hardware failure or technical issues including any form of critical events such as fire, facility damage, or untimely and unplanned maintenance, IT outages are throwing up challenges for business continuity.

Given the new normal of the COVID-19 pandemic, some pharma companies chose to reactivate their contingency plans, built to facilitate remote working or hybrid work norms for operational continuity. The IT leaders or IT security teams however are scrambling to protect their data in such scenarios.

Apart from the data security challenges, the critical event threats are likely to converge with the ongoing pandemic, making the situations extremely difficult to handle and mitigate threats to IT infrastructure. The ability to mitigate IT incident risks depends on how fast organizations can assemble their IT teams to restore normal operations. To assess IT risks in their manufacturing operations, the pharmaceutical industry can look to build a unified system to bring all IT systems together onto the same platform and create a uniform view into its processes and operations through the Critical Event Management platform. AI-powered Zapoj helps pharma stay ahead of IT incident challenges and provide actionable insights into threats for better mitigation efforts through the IT service management processes.

Automating digital workflows 

Automating digital workflows

Zapoj CEM takes the hassle out of IT incident management by integrating ITSM- service desk, and all other tools into a single platform, enabling pharma to operationalize and streamline IT incident management processes. With built-in AI capabilities, Zapoj can eliminate noise by deriving discrete data. This provides in-depth situational awareness or context into the IT incident – improving the comprehension to easily make data-driven decisions about the next steps of incident mitigation.

An ability to categorize and prioritize incidents gives incident management teams, IT managers, and stakeholders a better opportunity to enable automated digital workflows by applying rule-based logic. As pharma seems to fall for emerging AI technologies, Zapoj at the same time brings the power of machine learning and predictive analytics into its critical event management system to anticipate an upcoming IT incident and trigger a notification for the designated IT incident responders. Based on the incident priority, they can allocate resources and tools like built-in IT alerting to reach and instruct the right person to address and mitigate the issue in real-time.

Information overload has no room to grow as a feature like a pre-built message template maintains consistency and contextual efficacy of notifications while moving through a variety of devices or emerging through multi-modal channels. In any given situation, the process helps increase the efficiency of the professionals overseeing the IT incidents, freeing them to focus on a more significant piece of work that improves system uptime and zero downtime.

Providing robust data security  

The emergence of a hybrid work model or work from home has thrown security challenges for the pharma industry since more and more organizations allow their employees to use consumer-grade broadband, exposing enterprise business applications or communication networks to soft targets of cybercriminals or hackers.

At the same time, data center and network infrastructure at facilities are fast catching up with man-made or natural cybersecurity threats, bringing the entire system to a halt.

Ransomware threats, phishing attacks being the most common part of security threats for pharma, situational awareness is revealing as a significant catalyst to trace the source of the threat and reduce the meantime to repair. Utilizing location intelligence built upon Zapoj CEM will build this capability, while also enabling the IT incident managers to track the cybersecurity threat for a particular device in real-time at any location- remote or close. However, threat detection can transform into an effective mitigation effort when leaders capitalize on the incident communications tools and determine their actions. Zapoj IT alerting has a flexible platform to reach the right people via SMS, email, voice calls, or social media communications. A high-performance threat capability is easily achievable to prevent data loss and help build a secure IT environment for employees and organizations.<.p>

Making better decisions  

With governance policy compliance, system maintenance, vendor, partner, stakeholder, employee status, and inventory or service emerging as a crucial part of scalable operations and resiliency, pharma needs to build visibility and transparency into all of its systems and processes that help with improved decision-making. Zapoj brings together data to its dashboard to analyze and unravel options to build future recovery efforts. By analyzing anomalies into any of the mitigation processes using KPIs, leaders can achieve flexibility in assessing areas of risk and making arrangements to proactively mitigate threats and improve uptime.

Making better decisions  

Pharma holds a major role in securing human lives with innovation, life science, and engineering. Its scalability and growth hinge on healthy regulatory compliance and process control, which also need support from how effectively IT infrastructure performs in response to managing and running a lot of discrete tools.

By providing a suite of critical event management tools, Zapoj delivers optimal efficiency in building regular monitoring into their IT system operations- to help anticipate future risk and facilitate business continuity. Achieve the performance, efficiency, and cost-effectiveness – with all essential features to allow pharma manufacturing to reduce pressure on the bottom line originating from unforeseen critical events. Integrated with AI, context analysis, and situational awareness, Zapoj provides the ability to reduce response time and prevent threat actors from wreaking havoc on the business assets.

To prevent IT downtime-related operation failure and keep systems secure and running, Zapoj proves to be a profitable option for pharma companies.

To learn more or schedule a demo, visit us here.


Tap Zapoj to increase functional capabilities of pharma manufacturing equipment

A complete production overhaul helps pharma manufacturing strive for growth. The field service capabilities that enable real-time insights into equipment performances, process control, and supply chain distribution build a long-term customer relationship.  Discrete manufacturers consider technology innovation or broadly embrace digital transformation to bring flexibility into service monitoring through location intelligence and visual risk intelligence. efficient

Manufacturers however need to employ crucial CEM capabilities into predictive maintenance as they look to create a frictionless customer experience. The ability to bring effective and efficient asset management could be prioritized through an AI-powered critical event management tool that leverages powerful location and risk intelligence capabilities.

Pharma manufacturers or market leaders overseeing the daily work orders to deliver customer value are realizing the significance of the CEM tool because it is able to bring the capabilities of predictive analytics to help anticipate equipment failure and put them back to normal order before they pose a critical threat to regular operation process.

Zapoj CEM safely meets the objectives of pharma manufacturing, increasing the efficiency and performance of pharmaceutical manufacturing equipment, while also preventing the chances of time-sensitive repairs and maintenance.

Pharma Manufacturing Contributing to Quality of Lives 

Pharma Manufacturing Contributing to Quality of Lives

It is no secret that life science or pharmaceutical manufacturing has a bigger impact on making lives safe. The cycle of drug manufacturing passes through countless stages and innumerous critical equipment, making it critical to ensure compliance with the best manufacturing practices.

The right time-to-market through to customer access requires rigorous planning and execution, in which discrete manufacturers can look for ways to have systems and technologies to maintain regulatory compliance, equipment performance, and operational throughput. A daily auditable process on critical equipment helps keep system uptime and supports the sustainability of pharma manufacturing.

The method of monitoring to get a view into what working conditions are in the diverse platform of assets or critical equipment should run continuously so that millions and millions of consumers don’t have compromised healthcare facilities. Field service, maintenance technicians, or operations managers plan to deploy effective solutions to handle any critical failure before they develop into bigger risks for them. The amalgamation of hundreds if not thousands of critical units such as cooling towers, blowers, boilers, capsule equipment, dryers and granulators, inspection machines, tablet press, labeling equipment, and many more assets transformed the way drugs were manufactured and distributed.

The uninterrupted coordination between all of this critical equipment and the cross-functional team is the only possible template to facilitate the proper work order from processing to quality control, and fleet management to dispatch. Some organizations have limited resources to prioritize these key business differentiation.

Although proactive market leadership possesses the ability to comply with the needs to support revenue generation and customer-centric experience, the structure of equipment maintenance or uptime is basic or not modern enough to handle challenges occurring from unpredictable critical events like power outages, equipment failure, or extreme weather.

In this particular condition, situational awareness and location intelligence or visual risk intelligence reveal as essential technology orchestrated on the Critical Event Management to provide real-time awareness to anticipate and mitigate critical incidents while also empowering field service or service engineers to accelerate the recovery operations.

Identifying and addressing potential faults of pharma equipment Identifying and addressing potential faults of pharma equipment

The critical equipment failure is quite intricate, unsophisticated technologies alone are less effective and successful when real-time visibility into process operations is top of priority.

A small or minor fault could mean a scrapped batch of drugs, reiteration of the same drug production, delayed customer service – causing a risk of loss of about hundreds of dollars.

According to reports, inefficient drug manufacturing left US healthcare costs going up for 15% more, amounting to $50 billion annually. 

  • Human error cost life sciences $30.7 billion in lost businesses. 
  • Asset or machine failure resulted in 77% of production downtime. The total cost of unplanned downtime contributed to $50 billion in losses for companies. 
  • Similarly, unplanned downtime incurred losses of about $21 billion. 

*Reports published in 2017 by AAF and Flanders Group of Companies

The asset-based productivity losses throw up financial risks for pharma manufacturing, which involve several stages of unplanned asset failures.

The unplanned downtime or availability loss pertains to tooling failures, unplanned maintenance, breakdowns, setup, and adjustments failure, minor stops, process defects, incorrect settings, and reduced yield. These scenarios require pharma manufacturing to advocate for a value-driven mindset and embrace AI-based predictive maintenance. The immediate need to establish scalability and reduce productivity losses can, therefore, seek relief through situational awareness into existing systems, ensuring real-time monitoring of assets to allow for immediate restoration of operations much before a minor fault could evolve into a major risk.

The reliability of AI-based risk management also reduces the probability of adjusting to week-long downtime or billions of losses by simplifying and streamlining every intricate process of pharma manufacturing.

Facilitating predictive and preventive maintenance of critical pharma assets

Stakeholders, top leadership, and partners now have extensible opportunities to use IoT devices across all of the assets or sets of equipment in their facilities, enabling them to derive information to deliver smart services. The other way, by integrating seamlessly with IoT devices or sensors, Zapoj CEM can pull in data, overlay them into its command center to build a single pane ofglass. This gives an ability to build situational awareness to ensure optimal conditions to handle equipment or devices, thereby, enabling uninterrupted performance and efficiency without the need to worry about unplanned equipment failure.

With various threat possibilities like excessive voltage, mechanical damage, lack of maintenance, or extreme weather conditions raising the probability of asset failures, pharma leaders realize or rather need to establish 24×7 real-time status monitoring capabilities. By providing or updating status information on critical assets, Zapoj CEM helps stakeholders determine which of the assets are out of order or underperforming at any time of the day. Stakeholders or company leaders, therefore, can use this information to audit and discover the steps to running maintenance processes and planning future maintenance programs. The real-time monitoring status is another effective way to decide whether an equipment failure is of a minor or major type. It further helps emergency management decide if just a remote service is enough to address it or it needs on-site maintenance service immediately.

Real-time status monitoring also allows capturing data-driven decisions, which then translates into enriching employee experience by preventing employees from getting exposed to disease infection. Zapoj CEM henceforth provides workplace safety or employee safety and helps implement the best practices to eliminate COVID-19 disease threat both onsite for workers at facilities or on the field for lone workers. Additionally, AI-based Critical Event Management, Zapoj, gathers data to utilize it to capture visual risk intelligence, helping determine ways to optimize performance and reduce waste and providing the best approach to encourage predictive or preventive maintenance.

Process control and performance enhancement 

Process control and performance enhancement zapoj Critical Event Management

Another key point to consider is fostering an optimal manufacturing environment to improve yield for drug production. This requires pharma leaders to provide enhanced environmental conditions, in which the key priorities fall back upon real-time conditions into various systems like humidifiers, temperature control systems, radiation equipment, and CO2 level systems. By leveraging data from sensors, Zapoj CEM allows system administrators or field engineers to examine it on the dashboard to identify anomalous behavior. Zapoj further helps turn sensor-driven data into actionable insights, and develop views into system conditions. In addition, location intelligence speeds up the process of identifying the faults immediately if there are any. Although built into a large facility, reaching out to the right room or department to look for the defective equipment or system doesn’t seem difficult as location intelligence traces the right system, reducing time to address the issues.

An automated digital workflow escalates upon recognizing any system failure, notifying the on-duty officer to connect with the right field officer or system administrator to address the condition. Until the anomaly is addressed and put back to normal order, the workflows remain active, ensuring timeliness recovery and efficiency. With a lot of advanced technologies built-in Zapoj CEM, manufacturing process control gets enhanced management and productivity, frequent system disruptions, and better maintenance of equipment that ensures quality and process control for drug manufacturing.

Zapoj drives value for Pharma Manufacturing 

Zapoj drives value for Pharma Manufacturing - zapoj Critical Event Management

AI-powered Zapoj CEM helps discrete manufacturers or pharmaceutical leaders build transparency into manufacturing processes and provide a safe environment. The traditional method to procrastinate the operations until systems earn their working conditions or get replaced by new parts is trivial now. More than emphasizing services only, leaders are more inclined towards building a value-driven experience, which equally encourages new revenue streams and long-term customer relationships by reducing system downtime, service-related costs, waste, and improving equipment reliability.

To fast achieve resolution and customer satisfaction, employ Zapoj CEM into your pharma manufacturing systems.

Schedule a call for a quick demo today.