How to Effectively Prevent Facility Disruptions in Oil and Gas Industries

Flooding caused the production well site to stop the drilling, execution, and production. Refining and petrochemical facilities may sustain earth quakes’ seismic waves, but the power outage poses risk to the continuation of operations- and human resources come down to as minimal as the handful to provide optimal support for resiliency.

Facilities at onshore and offshore locations may expose to natural vulnerability, political unrest, geopolitical issues. Anticipating more such future incidents make it easier for leaders to not only mitigate the disruptions but also prevent financial losses incurred by restoration procedures and resource allocation out of the budget.

Different critical events-including high-risk explosions in plants or facilities can erupt fewer impacts should leaders utilize AI-powered situational awareness technology. Many facility disruptions could be predictable depending on the geographic conditions they are inhabiting in. However, the precision of identification of critical threats is a primary capability of the CEM tool to provide accurate and real-time information, reducing information overload and offering effective solutions to reduce facility damage.

Oil and gas operations are extremely complicated and increasingly extended. This is probably exposing their leaders to more and more operational failures that they need to recognize ahead of time and manage better. AI-powered Zapoj, a true leader in pioneering CEM capabilities and competencies helps leaders identify bottlenecks in facility disruptions.

Gain insights through situational awareness 

Gain insights through situational awareness zapoj blog

Facility managers need to spend more time identifying risks to their property and assets because every single risk factor exacerbates the facility scope to provide improved resources for continuation.

Facility damage to fire is a familiar scenario in oil and gas infrastructure. A sudden fire breakout can pose threat to its properties or assets like computers, hardware, costly equipment, etc.

Building geospatial layers of facility structure that include datasets of particular spaces and the entire location of critical departments reduce the time to locate risk zones and provides resourceful and impactful decisions to help mitigate damage.

Zapoj provides flexible integration with existing systems setup with IoT devices. Location intelligence is an essential component that leaders can utilize to discover patterns and trends through data streamed via IoT devices. This gives them the ability to gain insights into situations through the visualization of threats in real-time. So, they can fast-track their operations of locating assets and properties to risk, making appropriate decisions to develop the right approach to restoring failure to their facility operations.

Layering data into a geographical map, Zapoj CEM pinpoints at the loopholes of disconnected joints meaning if any critical information is missing- leaders can trace it by leveraging the COP or common operating picture that builds better situational awareness into how the upcoming scenarios would appear in the next few hours or the next few days. With accuracy and precision on the exact scenarios of critical events, leaders can estimate the damage frequency to the facilities and remediate the vulnerabilities.

Boost field action to reduce facility damageBoost field action to reduce facility damage 

Offshore operations are critical to handle when exposed to extreme weather conditions. The speedier the act of mitigating the damage to facilities, the faster is the process of business continuity.

The proactiveness of action facilitation requires the support of field workers. The environment across oil and gas infrastructure is already sensitive to threats and effective optimization of onfield efficiency reduces mean time to repair. Location intelligence when used during a fire at offshore plants, helps improve coordination between field workforce and office staff to gain better insights into the next recovery action. With access to the same authoritative data, both teams discover appropriate methods to reduce errors and impacts.

Zapoj automates digital workflows to let field workers unify their activities and get contextual information for a particular incident handling. The workflows escalate until received by the respected individual and closed after the incident is addressed. The real-timeliness factors in boosting the productivity of the workers during emergencies and providing cost-effective solutions to threat mitigation towards facility disruptions.

Better anticipate the damage to your property and asset

Better anticipate the damage to your property and asset

Together with Facility maintenance and upkeep of assets ensure agility and resiliency of facilities, enhancing service delivery. This is necessary because facility disruptions are likely due to power outages, malfunctioning of computer devices, hardware, or networks.

The facility managers easily access facility information. By building visualization into a maintenance work order, inventory office assets, and plant spaces, they are able to gain situational awareness on ongoing activities in and out of the facility. Zapoj interacts with IoT systems in a flexible manner, allowing leaders to analyze data and reach smarter decisions quickly. Location intelligence captures data that communicate about the exact location of the asset susceptible to damage, spotting trends and revealing risk factors in the facility zone.

By preventing delays in locating the exact assets or people in harm’s way, Zapoj guides security personnel to keep track of locations in real-time, take people out of danger and offer better condition value to assets for repair and restoration.

Oil and gas industries are learning various ways to incorporate CEM technology into their day-to-day operations.

Zapoj has evolved as an advanced CEM technology that helps automate digital workflows to reduce error and add contextual value to information without creating any ambiguity. To reduce threats to facility disruptions, Zapoj uses location intelligence to track assets and confirms their serviceability in real-time.

Leaders at the same time gain access to too many scalable features like situational awareness, visual risk intelligence to better monitor facility operations and gain better control over regular activities. With powerful data management, leaders are successfully able to mitigate risks to facility disruptions, increase the value of their business and grow competitive opportunities.

Lastly, incorporating Zapoj can boost operational efficiency while minimizing the risks of disruptions to facilities. Even though it happens beyond expectations, the restoration of the operation is rapidly enabled. By avoiding thousands of man-hours using proactive Critical Event Management technology, Zapoj is helping transform the way the oil and gas production processes occur and actively saves thousands of dollars.

For more information, contact our sales team for a demo.


Leading the way through supply chain disruptions to empower oil and gas companies

The unprecedented catastrophe from the spread of COVID-19 disease has brought massive insecurity to the supply of oil and gas globally. Social distancing is the biggest cause to affect global logistics, and material handling down the upstream, midstream, and downstream sectors. The scenario is resulting in supply chain disruptions that are likely to increase the demand as long as the disease stays around. With COVID interfering with the normal operations of the supply chain, the ability to handle usual critical events is becoming challenging due to the convergence of social distancing norms.

Aside from the world leaders in different industries, leaders in the oil and gas industries also have learned about the growing vulnerabilities to supply chain operations. Rather than watching the risk continue growing, they understand that supply chain resilience is key to meeting the global demand. Having access to location data, they can get contextual value from the data and understand potential impacts on the supply chain. At the same time, visualizing data improves collaboration across daily activities. Oil and gas producers, storage service providers, traders, or fleet operators can unify together and discuss whether their respective activities would be delayed or continued.

For supply chain resiliency, leaders need situational awareness combined with the power of location intelligence that easily allows harnessing data to achieve contexts and gain improved decision-making capabilities. With Zapoj, a critical event management tool, leaders can tap potential into all of the essential features to maintain business continuity and resilience during each step of the supply chain vulnerability. Here’s how.

Visual risk intelligence for supply chain risk monitoring 

Visual risk intelligence for supply chain risk monitoring

While the supply of global production has taken a hit, future exploration and production also have sustained disruptions due to the inadequate supply of equipment, parts, including other significant machinery pieces. In addition, the decline in workforce strength made it difficult for the C-level executives to maintain operational efficiency all across the plants.

Oil and gas engineering and procurement are moving from one specific location to other locations – and suppliers and subcontractors are increasingly feeling a strong need for supply chain resilience and risk intelligence to help their operational process better anticipate future risk and build their strategy accordingly.

The ability to mitigate supply chain risk can leverage efficiencies when leaders can detect threat actors along their supply routes and achieve an active emergency communication system.

Zapoj builds situational awareness by pulling together unstructured data and making them easily recognizable through analysis. Presenting them through a common operating picture gives leaders the flexibility to know the real-time critical weather conditions and their impacts on the routes that could probably result in disruptions in supply chain operations.

The assets or logistics vehicles- that could be possibly at risk are easily visible through location intelligence. By gaining insights into all of the critical assets and business processes across to the supply path, leaders can better utilize the built-in emergency alerting system to build contextual awareness and effectively help the right people get prepared.

As they discover unfolding situations in real-time, optimizing logistics routes becomes twice as faster as they could do and maximize workforce efficiency and productivity that would otherwise get affected by misinformation and lack of visualization.

Shared insights into the next step of the emergency preparedness Shared insights into the next step of the emergency preparedness

During an emergency, decision-making accuracy is key to having fewer impacts on the evolving situations while preventing threats to hit the bottom line. Shared views into the disasters help each other develop a better understanding of the scenarios and devise a better strategy to minimize risks.

Regardless of the location of the emergency response teams – where they are and what the time is in the location, Zapoj escalates emergency notifications to any device the emergency team utilizes.

Unified by scalable communication and collaboration tools, the leaders can bring together all of its emergency response team to the same platform- where they can analyze data via visual command center building a common operating picture for everyone. The system can help oil and gas companies visualize the situations and prepare enhanced insights together. Data-driven decisions help them reinforce their facilities or empower their people ahead of time. Allocating resources for critical event management in areas where floods will increase or fire will break out can provide appropriate risk mitigation support.

They can also foresee critical factors about how could storm impact or slow ship movement or logistics movement on the land. Based on the findings in real-time, they can predict events likely to occur and reduce their probable risks.

In a time where oil and gas industries need risk monitoring capabilities in supply chain management, Zapoj has ideally brought the efficient features to help mitigate supply chain risks. The unprecedented risks from a variety of critical situations may be beyond the scope of leaders in terms of their unpredictability and most frequent characteristics. Making it simpler to find patterns and trends in supply chain risks using visual risk intelligence gives leaders an enhanced way to reduce costs and increase efficiency for risk mitigation.

Leaders can be in the know in every step of the supply chain processes so that they can handle situations better. The visual risk intelligence, location technology, situation awareness, and the best performant unified communication capabilities keep every member of the supply chain operation informed and get them better prepared for handling incidents.

The supply chain resiliency becomes more powerful with Zapoj as leaders can turn their oil and gas production into scalable and agile businesses. As a result, Zapoj saves cost, expedites profit, and adds value to operations.

Want to know how Zapj can fit your existing system and enhance operation capability by mitigating unpredictable vulnerabilities? Schedule a call today.


How to Ensure Employee Safety in Oil and Gas Industry

On-the-job risk injury in the oil and gas industry is quite familiar for everyone associated. Oil and gas extraction can be dangerous to workers’ health and safety. Employees have high-risk exposure across upstream, midstream, including downstream environments because their operational conditions involve dealings with heavy equipment, chemicals, and end-products.

The regulatory authorities enforce notification and reporting of daily accidents and dangerous occurrences daily, making having robust employee health and safety management mandatory. Key safety and health hazards associated with the three key segments in the oil and gas industry impose greater involvement of security and emergency response team to identify onshore and offshore safety incidents.

The failure to establish a safe environment for workers also means government penalty or disruption of work until the matter is resolved. Facility operators can build a reliable employee health and safety management system using a critical event management platform or CEM tool. Using a CEM tool such as Zapoj which harnesses AI capabilities to manage emergency response is deemed fit to help leaders keep track of every critical incident or future incident, encouraging growth and expansion for the oil and gas industry.

Bolstering employee safety with visual risk analysis 

Occupational health management is part of an emergency response plan for industries that involve a higher rate of vulnerabilities to employee safety. Onshore and offshore drilling, storage, supply including numerous on-the-job responsibilities can cause severe risks to workers’ safety.

employee safety with visual risk analysis -zapoj blog

Analyzing the risk landscape and building an understanding of tackling incidents helps supervisors keep workers safe. Every condition surrounding the workplace is necessary to monitor because powerful machinery and flammable materials are not the only safety hazards. Overseeing the conditions all through the day ensures everyone is safe. However, building visibility without an effective ability to mitigate risks does not reap any benefits for leaders, while making it more challenging to allocate resources and get the emergency response teams onboard for risk mitigation.

Visual risk intelligence

that features on Zapoj CEM activates emergency plans and strengthens the team to tap into the potential of location intelligence in the event of a crisis. With numerous potential threats accumulating over the facilities and plants of the oil and gas industry, facility managers or security response teams can gain predictability of the events or scenarios that would occur in changing times.

Vehicle collisions are the primary cause of risk to worker safety according to OSHA.  Ferrying cargo between sites or driving trucks or heavily loaded vehicles to pumping stations are severe examples of increasing health risks. The long distances, way to the sites or destination are always susceptible to vulnerabilities caused by inclement weather, plant explosion or fire, and active shootout. Gaining predictability into how they evolve and what risk factors are there can make understanding clear.

  • Common operating picture builds trust and effectiveness 

Visual risk intelligence works by helping leaders examine the information collected from disparate sources across the oil and gas plants. Overlaying data on the command center into Zapoj pinpoints in various ways that could pose a serious threat to properties, assets, and people. This way, leaders can build a common operating picture that helps them spot trends in real-time with the accuracy of situational awareness.

Any critical threat occurring throughout upstream, midstream, and downstream locations can be avoided using robust risk intelligence. In critical situations, using a crisis communication system or emergency response alerting system, security officers or emergency response teams can communicate the right message of hazards from many sources including on-site or off-site accidents.

  • Track employees in danger’s way 

In between numerous threats of hazards, keeping people safe is the highest priority for the leaders – which is an important criterion to maintain employee safety norms.

Track employees in danger’s way -ZAPOJ

Before, during, and after a critical incident, an emergency team must ensure they are available to provide adequate safety support to their employees. For example, if a factory is inundated or attacked by man-made disasters, reaching employees in harm’s way is the first necessity.

Location intelligence is key here. Zapoj leverages location technology into its critical event management platform, enabling leaders to use its geographic information capabilities. No matter where the employee is located, the built-in location intelligence makes it possible to trace the location of the person in an emergency condition. By providing the right information, the employee gets safety support which keeps him out of danger. The proactive employee safety support helps leaders ensure operational efficiency and productivity.

  • Keep everyone updated with the emergency system or alarm system

In the oil and gas extraction industry, incidents that occur through struck-by, caught-in, and caught between moving vehicles and powerful machinery can make information be rapidly available to the right person in real-time through a fast and scalable mass notification system. Besides using an emergency notification system, employees can keep themselves informed and updated about the upcoming threats by registering themselves to the employee database offered by Zapoj through its smart contact center. In times of emergency like fire or active shootout, emergency alerting can trigger a person who can be in harm’s way to keep him notified and alerted.

The messaging used in the emergency notification system is pre-Keep everyone updated with the emergency system or alarm system-zapoj blogconfigured and automated as it detects vulnerabilities like an explosion or chemical exposures. The flexibility of automation makes sure that information reaches at the right time as and when needed without causing information fatigue. Simultaneously, the message escalates through multimodal channels, so it reaches the person who needs it to get out of the trouble immediately. On other hand, the rescue team can use emergency notifications or multimodal communication capacity which provides the flexibility of voice calls and messaging to better coordinate and facilitate rescue operations.

Build enhanced emergency response strategy using audit and review 

With a robust emergency mitigation plan, the oil and gas industry can ensure the well-being of their employees and the resiliency of their operations without maximum impacts of the hazards at the sites. If in case, the emergency response team is unable to implement their plans and take control of the incidents, it may have opposite impacts on their operations, – not to mention- the government penalty for the violation of employee safety could be a huge blow to the growth of their operations.

The ability to analyze risk on a regular basis in identifying hazards is a reliable solution to assess various indicators of failure. Zapoj makes risk assessment easier with its enhanced capability of audits and analytics. The frequent tracking of health and safety risks can reveal indicators, which suggests better methods to handle risk to employee safety. For example, if during a flood, employee outreach gets delayed or fails, Zapoj helps spot data that can pinpoint if it is due to the wrong configuration of automated workflows or the incapability of a particular person to use the system. Based on data, leaders can troubleshoot their notification system or educate their emergency response team to get hands-on training for effective application.

By providing after-action reporting and analytics, Zapoj enables leaders in oil and gas companies to prepare foolproof emergency response strategies and enhance their capabilities to build a performance-driven organization.

Provided the dangerous ecosystem of the oil and gas industry, leaders need to ensure employee safety. This is mandatory for compliance with the health and safety regulations. Zapoj not only provides support to employee safety but also ensures better control on risk mapping and mitigation. With enhanced risk assessment capabilities using its visual risk intelligence, location technology, and crisis communication, Zapoj helps implement various critical threat control measures, which reduces costs associated with allocating resources for mitigating accidents and incidents.

Implementation of powerful employee safety procedures using Zapoj enables leaders to build enhanced relationships with stakeholders and employees-inspiring the workforce to become more productive and efficient. Also, Zapoj helps in getting a competitive advantage in the evolving scenarios and enhances brand image.

Want to build a safe workplace and compliance in the oil and gas industry? Get Zapoj. Schedule a demo today.


How Can Leaders Make Oil and Gas Operations Resilient


Everyone will believe in the fact that the oil and gas industry is full of risk at every step of the way. Merging its operational processes with a critical event management tool like Zapoj, leaders can mitigate the impacts of vulnerability and encourage operational efficiency at scale.

Key Takeaways

  • Visual risk intelligence minimizes risks related to the unpredictability of critical events that poses a great challenge to business continuity. Leaders can visualize potential threat scope and leverage better understanding for risk management.

  • As leaders use location intelligence, they know where the crucial assets are and how they perform. Employee tracking and monitoring is key enablement of this technology to boost employee security. location intelligence, Oil and Gas Operations
  • Leaders can use the Internet of Things to ingest and process data with CEM from thousands of disparate devices, tools, and equipment and reveal the best patterns to identify risk and gain the ability for problem-solving. 
  • A crisis communication system acts fast for people as they need to communicate and coordinate with those who are in harm’s way or populate information for a specific purpose that could solve IT system downtime and much more critical functionality.  

To innovate for the energy transition, every segment of the oil and gas industry requires building resilience. Being one of the complicated and diverse fields that establishes interconnectedness between three critical touchpoints- upstream, midstream, and downstream- leaders in oil and gas sectors view the Critical Event Management platform as a key enabler to empower the entire organization.

With extended capabilities of geographic information such as location intelligence and visual risk intelligence, Zapoj CEM helps corporate managers, board-level executives, and industry stakeholders improve understanding of threats to the organization on a deeper level by harnessing voluminous and potential data.

Data is key in every step of the organizational operations from exploring oil fields and drilling resources to improving serviceability of field operations and maintaining Health, Safety & Environment compliance. Digitalization has long intersected the O&G industry, but improving their operational performance and reducing the cost of disruptions seek comprehensive support from a critical event management tool- to overcome multiple challenges to its way to growth and expansion. Leveraging the data-driven operational approach helps the O&G industry protect its people and assets and finally encourages its readiness to embrace business resilience.

Having Zapoj integrated with the existing digital platforms, leaders can harness the best location technology capabilities to monitor, act, and mitigate operational disruptions that help them drive performance excellence.

Helping people and processes drive top-notch performance 

Maintaining and management of data is always a dominant method that helps organizations facilitate everyday operations. Many companies in the oil and gas sector, especially operations that occur in midstream need intense data monitoring capabilities over their people and processes.

A different range of services – identifying the location of resources, drilling, storing, managing supply and logistics, and transportation integrates individual databases to keep track of their performances. Bringing them together that promises to provide a unified view streamlines data management processes.

Zapoj CEM gives this extended flexibility by merging each disparate tool along the pipeline operations, supply chain management, and other core business processes.

The ability to implement Zapoj with disparate tools means getting access to location intelligence, improving geographic information mapping, predictive analytics, and risk management capabilities. Stakeholders and their leaders enable everyone to leverage and utilize this data to the full extent of their capabilities. Hence, making crisis communication, collaboration, and risk mitigation a flexible feat, Zapoj guides the key emergency response team to reduce the Mean Time to Repair and restores the operations with minimal downtime.

Digital workflows for system and equipment management

Digital workflows for system and equipment management

What is happening across drilling rigs, wells, pipelines, transportation, pump stations, and field offices needs monitoring and rapid response to react instantly. Through automated digital workflows, leaders can build efficient responses to help emergency teams harness contextual awareness to react and mitigate without creating information fatigue, rumor, and panic.

It is not unusual that offshore drilling equipment, gas compressors, and vital on-field assets sustain unpredictable critical equipment failure. With admin-level access, leaders can allow their security officers or facility managers to take control of Zapoj digital workflows. Based on the historical reporting and analytics, they can build suitable message templates specific to the critical equipment failure and the potential gaps in managing the incidents.

As digital workflows populate in times of malfunctions or downtime, it improves response and coordination between emergency teams. By using location technology, they can identify the right machine in real-time and address the issue rapidly or initiate the corrective procedure to restore the operations.

In minimizing the IT system downtime, automated digital workflows also provide scalable resolutions that reduce excessive repair costs and lost productivity. The occurrence of IT system failure impacts starting from the employee productivity to the execution of specific processes. With automated digital workflow notifying IT system failure, the IT team can make the right use of IT alerting and proactively extend support for restoration and routine maintenance when needed.

Situational awareness to improve demand flow 

To ensure expansion and continuous growth of energy production, Zapoj promotes efficient management of production and distribution. Since COVID-19 has erupted, it has largely affected the distribution. Besides the travel restrictions, the usual supply chain disruptions occur due to inclement weather. The man-made disasters or uncertainty of political violence can disrupt the supply chain and logistics. Visual risk intelligence improves situational awareness, predicting the vulnerability with the evolving scenarios that suggest ways to avoid risk along the routes in real-time.

Emergency situations in the facility are also a top cause to impact employee productivity and efficiency. Visual risk intelligence can predict threats and identify vulnerabilities that trigger facility disruptions. Simulation of data from weather feeds, social networks, or field sites can reveal potential threats to regulatory compliance and health risk. With predictive analytics, leaders know and improve decisions to assess appropriate resources and strengths for minimizing threats like fire, floods, or active shootouts at the facility.

Intuitive Zapoj helps leaders determine active pathways to optimize tools and anticipate demand by minimizing the impacts of critical events or man-made disasters.

Encourage productivity excellence Encourage productivity excellence

Zapoj helps leaders quickly get a real-time view of how they can comply with all safety and security norms that enables them to build a secure workplace. In addition to training their employees to minimize risk with emergency drills, they can monitor operations through a common operating picture. What their employees do, where they are, and how they manage critical circumstances- managers can track everything with location intelligence and ensure employee safety by giving them robust crisis communication and collaboration technology. As Zapoj helps leaders keep everyone informed about the emergency situations and provide resources to coordinate with the emergency response team, they are able to build a more effective workforce by ensuring employee safety.

Zapoj understands the importance of building a robust critical event management platform that can help prevent hurdles in the way of energy production effectively. As data management is key to improving visualization and risk mitigation, Zapoj reduces the stress of collecting data and revealing their real values.

As a result, leaders can manage data to build visibility into assets, people, and processes so as to predict potential risks in advance. Zapoj with its powerful technology that includes location technology and visual risk intelligence help oil and gas companies utilize crisis communication in a better way so that they can improve decision making before, during, and after critical events and increase their ability to achieve operational efficiency.

To build better visibility into operations and accuracy in risk handling capabilities, Zapoj supports mission-critical business prospects for oil and gas management leadership. To learn more about Zapoj, visit us at or get in touch with our sales team for a demo.


In a Diverse Manufacturing Ecosystem, a CEM Platform Increases the Efficiency of Your Facility

Operational efficiency is one of the most important tenets to establish resilient facilities for manufacturing industries. The unprecedented number of critical events and their frequent occurrences is making it difficult for leaders and stakeholders to keep up with the operational effectiveness and efficiency, while also maintaining the cost and budget for manufacturing operations. 


The critical-event-based facility disruptions are major blockers that prevent service continuity,  logistics supply, consumer demand, and finally – business resiliency. Location data is critical to managing facilities more efficiently by identifying risks to businesses. Using Zapoj CEM, leaders will be at the forefront of leveraging location data that helps perform an excellent visual risk analysis. 


This gives the facility managers a more accurate visualization of real-world scenarios- where they can deep dive to understand where and how their properties – offices, buildings, vehicles, warehouses, or crucial assets are susceptible to vulnerabilities. A real-time emergency alert before, during, and after unexpected critical events allows them to make better mitigation decisions and avoid the impacts of facility disruptions. 


Improve preparedness acts  


Tropical storms, cyclones, tornadoes, or hurricanes – some major forms of critical weather conditions bring along the way heavy rainfalls and everybody is quite aware of the situations they may cause to manufacturing industries – if not every industry.

Improve preparedness acts ,zapoj in manufacturing industry.

The impact of these extreme weather conditions exceeds normal business operation disruption. As OSHA defines- employers must build a safe workplace for their employees and ensure safety in the workplace, commuting to work or expecting a safe work environment depending on how employers are following the norms. Following a disaster, a number of variables affect the ability to continue operations, which has a direct impact on the business’s bottom line. 

The first priority step is to ensure the right mitigation efforts to avoid the impact of events before, during, and after as they occur. Additionally, they also need to protect key assets that help operate more effectively. AI-powered Zapoj CEM improves insights into areas or specific facilities in which critical operations happen. 


Location analytics makes identifying critical assets more efficient. By developing a common operating picture, leaders can detect severe risks to a specific facility unit or line of units as a whole. Zapoj visual risk analytics specifies the effects of heavy rainfall or water damage to core manufacturing properties or facilities. With advanced analytics in hand much ahead of time, leaders can use a mass notification system to alert people in danger and issue the right preparedness activities. 


Integrated with Zapoj CEM, the emergency response team can leverage real-time notification capabilities. For example, during an emergency such as a hurricane or cyclone, they can efficiently streamline contacts preserved in the contact center to only reach the right person who is accountable to undertake the right approach and keep everyone and everything protected.

Using Zapoj, manufacturing leaders enjoy the flexibility to use a multimodal approach, which ensures no critical message goes out of notice. The granular level geo-fencing location technology uncovers the exact location of vulnerabilities, therefore, alerting the emergency response team to move people away from the location to a safe place. Simultaneously, the assets or properties that house in these facilities are shifted to a more safe location so that leaders can avoid expensive replacement or repair costs and be able to continue the manufacturing processes. 


Leaders can also design improved preparedness efforts for related critical events like earthquakes, fire, or storms- the primary source of facility disruptions.


Encourage better navigation of routes to assets or properties  


Facility disruptions are common scenarios as a result of critical events. For stakeholders and partners, optimizing efforts to get back to normal activities is key to ensuring resiliency. 


During floods or heavy rainfalls, operations are generally kept on hold until situations are back to normal. In most cases, leaders don’t want the closure of facilities to cling more than for a day or two. 


Several hazards are highly likely to come up. This requires them to immediately build a safe environment so that operations do not stop for an indefinite time. Simultaneously, incidences of submerging are quite common during heavy rainfalls, making it difficult to initiate effective safety operations in the affected locations as submerge or floods cause navigation difficulties. 


Encourage better navigation of routes to assets,zapoj critical event management

The staff has a difficult time navigating the right area or reaching the right destination. They need more time than usual to find or trace the directions in the vicinity of the manufacturing plants, delaying their efforts to timely achieve operational efficiency. 


Zapoj overlays location data of the manufacturing properties and pinpoints the right direction on the geospatial maps that helps staff or rescue personnel find the unnavigable location without any obstructions or safety hazards. The solution of location intelligence, therefore, simplifies the sanitation or safety operations more efficiently. On the other hand, leaders can reduce risks as they eye to mitigate disruptions to facilities with minimal damage to operations or their properties. 


Interestingly, knowing exactly where the assets are located gives stakeholders and partners a better way to facilitate asset management and maintenance, which also promises to boost facility performance. Using a Zapoj, they can tailor their facility maps specific to a user or commuter needs in the premises that integrate every detail of buildings, the path of travel, parking area, and more such key area to improve navigation for regular activities as normal. 


Prevent disease threat and normalize operations 


The spread of COVID-19 has already forced the entire world to work from home stature. But, there are certain challenges for manufacturing leaders as the major part of the operations depends on machinery or machine capabilities. The continuous effort from a scalable workforce ensures production, growth, and customer satisfaction. 


Unfortunately, operational resiliency can only be achieved when the workforce can build well-being. Being a highly infectious disease, the transmission rate of the COVID-19 is glaringly high, which can easily infect a large number of people at once when someone comes in contact with infected people. As a result, facility operations can come to halt.


Prevent disease threat,zapoj,critical event management

With opt-in surveys, Zapoj improves monitoring on the health status of the workforce, enabling to maintain awareness of how things evolve with every passing day. The daily surveys that can be included in the check-ins can pull in information from the responses of the workforce so that new programs can be designed to continue operations according to infections unravel.


Also, by leveraging location data, the exact site that was being exposed to infection can be sanitized. The real-time data helps manufacturing leaders allocate appropriate resources and mitigate risk factors to facility disruptions. 


Every year, every business type, especially manufacturing operations face disruptions from a number of critical events. But, Zapoj maintains security of service by preventing the impacts of threats from power outages, weather events, fire, man-made disasters, and floods. 


Many organizations are building their resilience plans using a critical event management platform. Zapoj integrates with the existing IT system of manufacturing plants or IoT devices to provide a visual dashboard of each and every asset. Therefore, a real-time view into what is happening, how it is evolving, and what impacts is it ensuing improve understanding as well as decision making to accurately progress with enhanced facility management. Ultimately, Zapoj improves operational efficiency by mitigating risks to facility disruptions and provides a better work environment that supports the resiliency and growth of the community. 



Visit Zapoj for more information and resources that support your operational performance and effectiveness. 


Bring Critical Event Management to Prevent Unplanned Downtime

Recently manufacturing industries have become increasingly interested in combining smart technologies into manufacturing operations. This particular smart infrastructure aims at shoring up AI technologies to facilitate automation that could reduce human resource burden and manufacturing costs. In addition to improving productivity and enhancing manufacturing efficiency, executives or leaders want to align key objectives of manufacturing resiliency with core goals of keeping equipment operable all the time.

Managing risk to equipment encourages the prevention of equipment failure. This is where manufacturing leaders must have the assurance of data becoming available to them.  By leveraging data from IoT sensors integrated with facility machines or machinery, they can achieve situational awareness and visual risks intelligence together when combined with the critical event management platform. With our CEM platform Zapoj, facility managers can better handle data and prevent equipment breakdown.

Combating manufacturing equipment failure Combating manufacturing equipment failure - ZAPOJ

The idea to leverage data and use them for analytics is practicable to trace types of equipment failure or identify in which facility or plant the machines are susceptible to risk failure. At the heart of the analytics, location intelligence, pulling in data, allowing security information officers to identify predicted failures. Where they locate the vulnerabilities, they collaborate with stakeholders, risk management representatives, and peers to decide potential recovery efforts and make data-driven decisions to adapt to future scenarios.

Integrated with location intelligence and visual risk intelligence – which Zapoj harnesses to combine into its critical event management platform or CEM,  some manufacturing industries are able to mitigate unplanned downtime in manufacturing.

Manufacturing industries, however, are continuously facing challenges in keeping their facilities operable with machines and equipment experiencing a higher rate of exposure to unplanned downtime.

So, how long does manufacturing take to resolve machine failure depends on Mean Time Between Failure and Mean Time To Repair. 

The financial risk of equipment downtime


The equipment downtime costs large manufacturing facilities hundreds of millions of dollars each year.

  • As per a study shared by Senseye, machine failures cause manufacturing industries to suffer lost production worth of more than a day each month. 
  • The ‘True Cost of Downtime’ stated the following statistics.
  • Machine or equipment failures result in 323 hours of production loss annually. 
  • The financial risk amounts to $532,000 hourly and $172 million annually because of lost revenues, missed productivity, and time needed to resume the work. 
  • Unplanned downtime costs Fortune Global 500 companies 864 billion due to 3.3 million lost hours annually. 
  • FG500 automotive manufacturing businesses are estimated to lose $557 billion annually.
  • FG500 FMCG manufacturing companies lose $35 billion a year, while small-scale FMCG manufacturing facilities suffer financial losses worth $23,600 per hour for machine failures.
  • Mining manufacturing companies lose $1.2 million a year to machine downtime.
  • Oil and gas suffer unplanned downtime, amounting to $84 million worth of financial losses. 


As a preventative measure, predictive maintenance brings much-needed strategic support to manufacturing leaders. However, predictive maintenance can only provide efficiency when combined with the accuracy of predictive analytics that harbors data in massive quantities and helps predict every specific event or scenario. 

The role of critical event management platform 

The solution to implementing the predictive strategy to move out of unplanned downtime and costly financial risks is by getting a critical event management tool, that improves monitoring on the factory floor, each part of equipment in dispersed plants using machine learning.

By capitalizing on machine learning-based visual risk intelligence, Zapoj can improve predictive analytics. Manufacturers thus can build data-backed predictive maintenance strategies to timely resolve machine failure as the CEM tool shrinks duration between Mean Time Between Failure and Mean Time To Repair.

Combine data to achieve real-time risk intelligence Combine data to achieve real-time risk intelligence - ZAPOJ CEM

Unplanned downtime of critical equipment in manufacturing can occur inadvertently or without notice. Many times, these events can happen because of a few conditions- 

  • Heavy water damage to machines or equipment causing jams between parts
  • Part failures- pumps, sensors, bolts, belts, or motors rust or wear and tear for prolonged use
  • Water or oil leaks at the factory site stopping operations
  • Lack of maintenance, or inadequate scheduled maintenance 
  • Unavailability of operators on the floors to manage and restore the failure

Predictive analytics is key to predicting a set of certain conditions that may reveal if machine failure is expected. Leaders have long started using IoT sensors to build connected chains of devices or equipment. Sensors on machines or equipment continuously record performance behavior and status. With Zapoj harnessing these event feeds, it helps filter only those events, which are prone to risk.

For example- the temperature and vibrations are set to some specific control. Big data or IoT monitors if machines are having the right temperature or vibration control. Any type of anomaly if detected, Zapoj develops situational awareness, which further helps in gaining visual risk intelligence to anticipate the specificity of failure. This is how Zapoj reveals the context of dynamic and minor cases and facilitates maintenance tasks for manufacturing leaders or executives.

Mitigate with predictive maintenance alerts maintenance alerts - zapoj

As Zapoj prescribes the maintenance tasks, the factory floor operators or emergency responders need to receive alerts in real-time to prevent unplanned downtime. With visual risk intelligence, when leaders can anticipate risk to critical equipment or machines, they prioritize collaboration and communication.

Creating a conference bridge speeds up the collaboration and decision-making with key stakeholders, peers, partners, and emergency responders.

Two-way messaging is available on a multimodal path, so operators or responders in charge never miss a critical alert. Manufacturing leaders can immediately take corrective action to reduce the unplanned downtime risk. The whole process of preventing unplanned downtime can actively reduce time to tackle the situations.

Identify the location with accuracy Identify the location with accuracy - zapoj

The proactive diagnosis of predictive failure significantly advocates for end-to-end maintenance, so location plays an important role to reach and reduce the impacts of failures before it emerges as a bigger threat and spurs the risk of indefinite closure.

Generally, manufacturing leaders cannot make most of the alerts or signals as they lack geospatial accuracy, which hinders their ability to identify the right location of incidents involving critical equipment failure. With limited location information, they can trace only rough locations, impeding their maintenance or restoration efforts.

Zapoj has embedded location intelligence, which efficiently sieves through thousands of data, builds a common operating picture to allow analytics or emergency responders to trace the location of an event. Further, it helps geolocates the exact location where the assets are located and help address the issue in real-time.


We discussed how unplanned downtime due to critical equipment failure becomes a headache to manufacturing leaders. The inability to prevent or reduce the frequency of machine failures or operation disruptions can increasingly add to lost revenues. However, Zapoj with its AI-powered analytics capabilities can help reduce the risk of unplanned downtime, enhancing operational efficiency across the manufacturing facilities. Integrating Zapoj critical event management not only does help boost better coordination between plants by amplifying the production performance and providing better control of machine productivity. As a result, manufacturing leaders can explore different ways to save costs on costly repair or maintenance or disruptions, bring production efficiencies that enhance cost-effectiveness, and expedite revenue growth.

Learn more about Zapoj to reduce unplanned downtime in various manufacturing industries. Or schedule a demo to advocate smart manufacturing.


Real-time CEM Helps Manufacturing Industries Keep Their Employees Safe

Seeking to quickly build staff monitoring and rescue efforts into daily operations in manufacturing units, leaders are more than enthusiastic to employ critical event management technology. The technology allows them to tap into the power of AI-powered risk analytics and location intelligence that enhance safety and security programs for their employees. In addition to ensuring employee safety and security, the critical event management tool enhances productivity, improves data accuracy as well as reporting to provide cost-effective solutions to manufacturing production, and help achieve operational efficiency and effectiveness. Taking advantage of the leading CEM tool, Zapoj- manufacturing industries can be well equipped to handle risk, ensure safety in the workplace, and build trust for long-term working relationships with their employees.

Enhancing mitigation efficiency with wayfinding

Enhancing mitigation efficiency with wayfinding - zapoj  

Perhaps, the most significant application of location intelligence is wayfinding- which guides people through to the optimized route to safety instead of making them feel fatigued and lost during evacuation.

Panic and fear are the two most common human behaviors, turning a normal circumstance into a chaotic atmosphere. Being a familiar scenario of a projected vulnerability to employee safety, the absence of a threat mitigation plan can only aggravate the situations for the emergency response team.

From one end to the other- throughout the manufacturing plant are sprawling numerous units, departments, and offices. Critical events that emerge from fire breakout or active shootout could make employee safety efforts hard to manage.

Location intelligence does not only provide real-time threat capability but also helps locate people or staff in danger’s way. Geofencing technology in Zapoj CEM provides a granular level of location proficiency that identifies people at a particular location without the need for spending more time in localizing which could be otherwise focused on accelerating rescue operations.

Combined, the data Zapoj helps harness could enable the emergency response team to derive real-time situation awareness of where and how they can make the most of the resource at an optimal level so that they can optimize the accurate route for evacuation and move their people to safety with ease.

Real-time location tracking is making wayfinding more efficient and effective for different sectors like universities and colleges or big corporate houses to free human resources from taking other responsibilities to guide people to the right destination. The best thing about implementing critical event management is it can harness location intelligence and help people become self-reliant. The application is now becoming a useful tool to improve safety initiatives in manufacturing sectors.

Expediting predictability and relief work for employees with vulnerabilities 

An easy-to-use critical event management platform can easily extend its support for manufacturing leaders to build fast and scalable mitigation efforts in various scenarios.

  • Avoid fatal occupational injury from machines 

Employees working on difficult operations with different pieces of machinery may expose themselves to security threats. Stakeholders and their partners can map threats from handling of the heavy machines and equipment by their staff.

Accidents or safety hazards are common factors to impact operational efficiency and employee productivity. Starting from automotive industries, pharmaceutical to food industries- they all process their operations using heavy machinery and equipment. This requires leaders to implement a robust structure of safety efforts that predicts threat patterns and alerts them to avoid the impacts from sharp edges, moving parts, hot surfaces as they cause serious workplace injury for employees including,

  • amputations
  • burns
  • blindness 

The network of IoT sensors built on machinery and equipment provides round-the-clock monitoring on their health status or working conditions. By predicting defects in operational capability or gaining insights into routine maintenance work using risk analytics through Zapoj CEM, leaders can achieve context and situational awareness. The capability helps them identify which particular machine parts or equipment is likely to expose risks to employee safety, accelerating the maintenance work or restricting further use of those machinery parts until they are replaced or repaired.


  • Improve response during disasters 

Improve response during disasters

Disasters are unrecognizable as to how they can wreak havoc and what would be the post-event situations. From the point of identifying the upcoming critical event threats to the point of allocating resources – that can help optimize disaster preparedness, a robust crisis communication streamlines processes of how leaders can effectively plan collaboratively and build a comprehensive approach to bringing their people to safety.

Natural disasters- earthquakes, hailstorms, floods, hurricanes, cyclones, and many more extreme weather conditions pose threats to the community as well as the people of a particular manufacturing plant or units that are located in the affected area.

These critical events are unavoidable, but Zapoj helps build a better disaster recovery plan, resulting in the reduction of post-event impacts on the operations and facilities, most importantly on people who work at manufacturing sites.

For example, floods or cyclones as they erupt, disrupt transportations, commuting, and life. The high probability of property damage increases the safety risk of people or lone workers.

What would be evolving situations of any critical event are the breakthrough ground for emergency response teams to decide effective efforts to keep their people informed and safe. Getting the ability to get billions of data feeds- real-time weather data, satellite imagery, and many many such data could improve visualization. Revealing upcoming patterns in the situations gives them the right way to make data-enabled decisions, eliminating the scope of making mistakes in recovery efforts.

Zapoj interactive command center is interactive. On the screen, the built-in geospatial map can be overlaid with data and predict how the next few hours could appear- whether it makes the situations even more critical or they would subside. Understanding the situation helps people become more productive and responsive.

Analysis of risk and hazard locations, therefore, speeds up the processes for the emergency response team to manage, prioritize, and mitigate risk and help people remain safe.

Historical data that Zapoj preserves can be used for analysis and decision making, simplifying understanding to build more robust rescue operations and emergency preparedness.


  • Prioritize employee health and wellness 

One source of truth, location intelligence is used by leading healthcare institutes to detect the spread of the COVID-19 infections in a particular area or on a global scale.

Zapoj uses this technology to allow digital workflows as and when a mass exposure to infection is detected. An emergency notification escalates to alert people of the vulnerabilities, suggests isolation for those who come in contact with the infection, and processes sanitization of facilities to curb spread in the manufacturing areas. Location technology proves to be effective in maintaining COVID-19 protocols as established by the government or the respective governing body.

Besides this basic disease control effort, Zapoj provides opt-in portals that provide far-reaching employees to register with the HRSM system, allowing them to notify their health status in response to COVID-19 exposure. Based on the updates, leaders can streamline their workforce schedules so that they can maintain operational efficiency without any restrictions.

In pace with the changing patterns of critical events,  Zapoj CEM continues to leverage powerful AI technologies to improve its capabilities at a greater level of speed and efficiency. The enhancement of location technology in combination with risk analytics enables leaders across manufacturing industries to capture data and analyze it, helping them reveal threat pictures in real-time. Zapoj users can build an augmented contextual experience. In an attempt to eliminate safety risks to employees, leaders are two times more likely to improve collaboration and communication, while also preventing vulnerabilities at scale.

Learn more about Zapoj here. If you are planning to leverage CEM technology, schedule a demo for Zapoj.


Navigating efficient ways to mitigate IT system failure with Zapoj


IT service alignment is imperative to bring manufacturing wide agility and resilience. Delivering real-time IT information helps keep manufacturing processes up and running. Faced with challenges that restrict connectedness between systems, make processes complex, and add to high operational costs, IT service delivery transformation is key. 


Manufacturing CIOs or leaders can utilize Zapoj to bring disconnected systems together and enable floor operators, dispersed workforce, and teams to gather necessary information, enabling seamless delivery of services for consumption – with the fluidity of operational efficiency from plants to supply chain. 


Additionally, the leaders must take an innovative strategy to maintain IT service operations so that unplanned downtime does not become a growth challenge. However, a large line of IT resources- ranging between core and legacy systems like ERP, CRM, HRSM systems, or other plant assets may malfunction and affect your business operations as well as the bottom line. 


Deploying Zapoj critical event management platform to help with data visualization and automate digital workflows is key to mitigating IT system failure and supporting resilience. 


Restricting the diversified effects of IT system failure 


During any kind of critical event that affects the continuity of IT services at manufacturing facilities can be termed as an IT incident. More than severe weather conditions, lack of digital innovations or irregular monitoring of manufacturing IT assets allow them to underperform and eventually they stop working in proper order. 


More than ever, critical events are becoming critically tough to mitigate as they grow unprecedented and unpredictable. Resilience practitioners or business continuity managers must know IT systems can have impacts from several sources of potential risks- 


  • Cyber security threats or data breaches
  • Server downtime or power outage
  • System or hardware failures 
  • Extreme weather events
  • Lack of skills 


As part of overall organizational resilience, manufacturing leaders must see IT incidents as critical threats. However, critical event management does not pertain only to weather-related vulnerabilities, it significantly means the disruption of operational efficiency. A dedicated IT service management helps restrict impacts to business processes before letting a critical IT threat become a serious concern and severe challenge. 


To prevent an impact of IT system failure or disruption on manufacturing processes, business leaders need to build an effective crisis communication tool to keep staff and stakeholders informed about the ongoing threat to their IT architecture and suggest ways to mitigate potential loss. 


Zapoj seamlessly enables leaders to use its built-in two-way communication features and get necessary resources to prevent reputational damage, while continuing the operations across all plants. 


The crisis communication tool scales with the growing needs of IT service restoration, which expands its capabilities to allow IT responders to react as automated digital workflows escalate.  


Zapoj Cuts Through Noise and Restores Operations


Digital workflows can be triggered automatically based on data that manufacturing leaders can collect to build visualization into vulnerabilities of upcoming IT disruptions. 


IoT devices connect IT tools. It gives Zapoj CEM a flexible method to collect data, which is used by business owners to analyze, identify and take appropriate action to prevent future incidents. As part of IT incident management, Zapoj increases efficiency in automating digital workflows- as a result, manufacturing leaders can better manage IT incidents.  


Mapping vulnerability


Sensors implanted on IT systems can easily detect if any failure is approaching. 


Zapoj harnesses data from the connected devices to analyze and categorize it by a different type of severity segmentation. 


Regardless of minor or major IT failure, IT incident alerting escalates to reach the right to communicate and collaborate with the IT recovery team. Mapping vulnerability,zapoj,critical event management


To decide how to prepare for incident management, incident classification takes a major role. The categorization focuses on which plant has a malfunction in its ERP system or which department is likely to face server downtime or a falter in the HRSM system. Even a minor glitch can suspend manufacturing services, making productivity fall that impacts profitability and customer satisfaction. 


Zapoj provides an efficient way to visualize and contextualize data, which helps with the categorization of incidents. The data can be then set upon a command center to build a common operating picture, offering an accurate representation of the threat. 


With a single pane of glass at hand, the IT team can achieve data-driven decisions, which further suggests appropriate procedures to mitigate priority-wise incidents. 


Leaders communicate mitigation strategies through automated digital workflows- and as they resolve the issues, they can close the ticket. 


Enhancing manufacturing efficiency and productivity 


IT service disruption can no longer be affecting manufacturing operations as leaders leverage the IT incident management platforms. Using machine learning technologies, Zapoj pioneers the best practices and procedures in mitigating IT incidents and delivers better resolutions to address future incidents. Logged-in threat mitigation history in the system clarifies ambiguity and suggests better recovery efforts for dedicated IT agents. 


A swift resolution to the IT threat is enabled by getting everyone – the stakeholders, emergency responders to the same platform. A collaborative approach that Zapoj gives to the manufacturing leaders provides a transparent and accurate platform to build a conferencing bridging and improve the level of mitigation efforts.

Enhancing manufacturing efficiency,zapoj,critical event mangement

Employees working at the manufacturing site also have a scalable communication system to notify of the IT incidents to the right IT responder team.  Learning from the historical data and upcoming threat nature helps them select the right approach and minimize the meantime to resolution, thereby eliminating noise, prioritize IT threats, and mitigate them immediately. 


Zapoj provides well-documented IT incident management procedures, which are easy to handle for IT responders as well as employees of the organization. Using multi-modal communication capability, employees can interact with the appropriate department for a quick resolution, reducing the length of downtime.


Getting back to normal operations immediately has minimal effects on employee experience that improves their efficiency and productivity. As a result, Zapoj boosts manufacturing performance, increases operational efficiency, and helps maintain profitability.


Trusted by many organizations to increase business productivity, critical event management platforms today become an integral part of their IT infrastructure. As organizations need to keep operations running smoothly and avoid critical IT threats, Zapoj can provide the necessary resources for business continuity and resilience. For more information on how Zapoj helps manufacturing organizations avoid downtime, schedule a demo today


Leveraging a CEM when planning for manufacturing resiliency


Manufacturing leaders need to visualize the evolving scenarios of threats to their operations. A business continuity plan designed with scalable and agile critical event management technology supports their vision to mitigate vulnerabilities and nurture growth.

Key Takeaways: 

  • Harnessing real-time data and using it to build a common operating picture improves situational awareness and provides contextual validity. 
  • Leaders can detect and understand the threat nature using visual risk intelligence that helps mitigate risks. 
  • Critical communication technology improves coordination and speeds up recovery efforts while normalizing operations with minimal impacts. 

When looking to build a strong business continuity structure, the most common scenarios manufacturing leaders keep in mind are the impacts of critical events on manufacturing operations and productions.

Manufacturing industries that have dispersed operational plants are having a greater level of challenges. In a plant located at a far-flung location, cyclones may keep the operations shut, while other dispersed branches continue their operations- but with the lagging support from a disrupted plant, supply chain operations collapse and hit customer fulfillment.

Simultaneously, fire means the closure of a manufacturing plant that needs repairs or relocations. More such growing critical event challenges emerge daily. The types of threat may be different by location, with different types of rescue efforts being brought forward for earthquakes in one place and hailstorms in another place.

Visual risk intelligence and location intelligence improves decision-making and builds a better design that encourages business continuity while giving the best ability to mitigate the impacts of critical events at a large scale.

Why do manufacturing leaders focus on business continuity?manufacturing leaders focus on business continuity - zapoj

It is important organizations of all types should consider business continuity or resilience for operational processes. Identifying or addressing resiliency between every step of the process is crucial in manufacturing industries too.

From securing an IT infrastructure to preventing disruptions to critical equipment and facilities through to providing employee safety and maintaining a healthy supply chain management, they can reduce vulnerabilities to operational efficiency.

If leaders fail to realize the importance of business continuity, they are unable to withstand a variety of threats during critical events, which not only impacts their reliability but also affects their growth.

As per IDC, businesses can have monetary losses of up to $100,000 per hour for an infrastructure failure. Critical application failure costs businesses up to $ 1 million per hour.

Each part of the manufacturing process is integral to each other- which means the failure of each component has a ripple effect on the resiliency and most importantly growth. Rapidly responding to critical events and adapting to their impacts can help manufacturing leaders become resilient.

Zapoj CEM can provide flexible business continuity strategies that manufacturing leaders can utilize to be prepared for unexpected threats and get the ability to detect, respond, and recover from critical event threats.

Achieve a better view into threat recoveryAchieve a better view into threat recovery - zapoj

Organizations today look to continue their operations across every significant area. Disaster recovery can only be one side of the resiliency approach, but business continuity provides a holistic advantage to leaders and their future growth scope.

To achieve speed to overall resiliency strategy, recovery efforts should be designed ahead of time – not only when disaster emerges with the trigger of a fire, storm, flood, or other devastative incidents.

The ability to harness historical threat data in respect to the impacts that ensued some time back or a year ago could lead to the discovery of the exact causes of IT system failures or critical equipment failures in some parts of the manufacturing plants. In addition, artificial intelligence that simplifies the identification of threat patterns can reveal missing links in the recovery efforts of a particular time and suggest improved methods to remediate vulnerabilities to operational efficiency.

Zapoj gathers lots of data- from imagery satellite, social media channels, weather feeds, public or private agencies, and multiple sources that interact about the events. This robust CEM platform is a dedicated architecture to preserve data into its database, which gives manufacturing leaders an efficient way to analyze and observe – where the impact was so harsher, how long was the facility disruption, or did their emergency response team manage the threat to their assets with their best capability.

By understanding the conditions and impacts of the critical events, leaders can make an informed decision about how much resources they need to mitigate the threat of facility disruptions or what changes they must make to their contingency plan in response to the identical threat in the future.

With an ability to combine a variety of datasets, Zapoj can perform advanced calculations that help reveal ways to ensure employee safety in various situations during a fire, man-made disaster, or extreme weather conditions.

Respond to threats to manufacturing operational processes Respond to threats to manufacturing operational processes

Critical events are becoming more stubborn, frequent, and less predictable. Like every business sector, manufacturing needs to safeguard its people and assets so that the impact of operation disruptions does not linger for indefinite periods.

The winter weather calamities, cyclones or storms and man-made disasters raise challenges to operational continuity. The most common scenario of the impacts of these critical events is facility disruptions due to roof collapses, failed IT systems, or power outages.

To respond to business closures because of the facility disruptions, critical event management-reinforced recovery efforts are the most desirable. The emergency preparedness plan works efficiently and effectively for emergency response teams in different dispersed manufacturing plants before, during, and after the critical events.

Leaders also need to gather real-time data to ensure safety and resilience to their supply chain efficiency. By building a common operating picture, it is easier to achieve situational awareness about where it is facing weather challenges or political unrest. The location data also helps track evolving situations ahead of its route and allows emergency response teams to coordinate better. As a result, the collaborative approach helps optimize resources and manpower efficiently and facilitates operational continuity.

As discussed earlier, using historical data in the Zapoj database, leaders can prioritize incidents that are more likely to occur and impact business operations.  Different types of testing drills can be effective and help manage rescue efforts for them.

It is important to communicate as quickly as possible to collaborate with the right person and facilitate the recovery efforts. Using a mass notification system in Zapoj, they create customized message templates specific to the evolving situations and build contextual awareness for the receivers.

During any critical situation, if employees are in harm’s way, location intelligence gives location accuracy, and reaching out to the right person becomes easier with an up-to-date contact center built upon Zapoj. Emergency responders can escalate messages to the right person to the right location without creating any panic or adding to information fatigue. In safeguarding employees, real-time critical communication plays an important role. The multimodal communication channel keeps everyone informed and protected.

Business continuity in the manufacturing sector is critical to reducing the supply shortage, meeting consumer demand while building strategies to prevent vulnerabilities.

Zapoj harnesses bespoke AI technologies to equip its capabilities to build visual risk intelligence and situational awareness. With the ability to collect data from a global network of tools and technologies and across the manufacturing locations, leaders utilize Zapoj to monitor every step of the manufacturing processes. The real-time visibility into end-to-end operations involving workforce, IT systems, logistics, or supply chain movement provides actionable insights and accuracy into decision-making.

As leaders need to coordinate and collaborate, real-time critical communications improve understanding and therefore keep their emergency people up for mitigating risks and keep their employees protected.

A major part of a business continuity plan depends on the efficiency and effectiveness of tools and techniques that leaders use to handle risks and restore operations.  Zapoj is purpose-built to meet the expectations of emergency response teams to ensure manufacturing resilience.

We know manufacturing resilience is important to future growth and customer satisfaction. Being a manufacturing leader if you are determined to prevent disruptions and support business continuity, leverage Zapoj. Schedule a demo today.


Critical Event Management Tool for the Supply Chain Management

The supply chain is a bridge that connects suppliers, businesses, and customers. From sourcing raw materials to delivering to the customer doors, the operational effectiveness of the supply chain begins with how the manufacturing leaders build their network strategy.

Prominent global companies have long maximized advantages of location intelligence and visual risk intelligence to effectively drive supply under any circumstances, provided their ability to create visibility across supply chain networks.

Leaders realizing the need to achieve this level of efficiency and agility for their supply chain management, need to tap into real-time data. To build full visibility into the product life cycle, Zapoj supports the evolution of the digital supply chain using its risk analytics and location intelligence capabilities.

Growing visibility that improves supply chain awareness Growing visibility that improves supply chain awareness - with zapoj CEM

It stresses mapping every step of the supply chain route including the delivery network to visualize what is happening and where it is critically going to encounter vulnerabilities. This requires the manufacturing industry to create end-to-end visibility across the delivery network to improve predictability, productivity, and efficiency so that they can improve responsiveness to user demands.

For manufacturing leaders, deriving and combining value through several touchpoints across the procurement of supply chain through to the production, distribution, and customer delivery is key to achieving end-to-end supply chain visibility.

Moving production from one location to another is more than migrating physical assets. Many variables factor in determining the success of supply chain operations and efficiencies. It needs to support the workforce that can optimize the transportation of goods and services on time and fulfill customer demands.

With COVID-19 disrupting global operations, manufacturing leaders must know what restrictions are in place that can impact the supply of raw materials or affect labor participation. Using location intelligence, they can visualize-

  • how their network can function.
  • What are the intervals of freights as they need to move goods?
  • Which plants can operate?
  • How can they use delivery networks in certain conditions to fulfill orders?

Visual risk analytics, which is a powerful feature of Zapoj, helps leaders unravel risk patterns, trends about the current circumstances, and of course weaknesses of the supply chain capability. This real-time comprehension is critical to allocating resources and manpower to help establish the right supply chain techniques.

Common operating picture strengthens logistics decisions Common operating picture strengthens logistics decisions - zapoj

The convergence of location intelligence into supply chain management enables manufacturing leaders to leverage powerful operational visibility. Companies prioritizing location analytics are twice as likely to prevent various sources of disruptions to supply chain operations than those who give location intelligence amiss.

  • Location intelligence removing risks out of logistics way

This is a capability that always proves to be a powerful technology that can predict trends in response to location-based events. Helping to monitor phenomenal threats such as natural disasters, extreme weather, political unrest, or man-made disasters- location intelligence can reveal various sources of threat feeds to work with Zapoj visual command center and visualize risk using visual risk intelligence capabilities. This is directly related to how leaders can pinpoint the exact source of disruptions and predict the impact of those threats on production and logistics supplies. If leaders see this as an unavoidable threat, it has a direct impact on the supply chain efficiency.

But, supply chain visibility through a common operating picture prevents the likelihood of operational disruptions- and leaders can optimize their operations depending on evolving scenarios.

  • Establishing the best route for logistics

Establishing the best route for logistics with Zapoj CEM

Route optimization is one of the best benefits that leaders can maximize using location intelligence and visual risk intelligence. While in transit, supply chain delivery may come across unpredictable labor unrest, political unrest, man-made disasters like active shootouts or terrorist attacks. Critical weather conditions like massive snowstorms, heavy rainfalls, or floods can impact the transportation of goods. Lying idle due to these critical events has a direct impact on the bottom line of manufacturing industries as they double down the cost of logistics management, extra labor hours, and stocks not moving out fast.

Using location intelligence, stakeholders can fetch weather feeds or critical information from social media channels, news, media, or through people notifying them through built-in crisis communication channels. The real-time risk feed gives them the ability to predict threats ahead of time about a particular location and asset. They can unravel which route has the maximum exposure to risk or its impacts- and also, which route is safe for navigation without the risk of disruptions to supply chain operations.

Smart location technology captures rich context and situation awareness to provide stakeholders and peers with real-time data that improves decision-making. Enabled by high-end communication capabilities, the emergency response team can notify the transportation or logistics staff of the upcoming threat and suggest better solutions.

Overlaying data with geographic locations helps identify patterns of supply chain transportation or movement of vehicles. Location analytics which is an inherent technology of Zapoj helps manufacturing leaders track an entire supply chain route, and optimize their operations at its best.  As a result, leaders can reap the benefits of utilizing their resources appropriately, overcoming supply-related inefficiencies, and implementing best practices to avoid future threats to supply chain management.

Best viewed as a powerful supply chain intelligence tool, Zapoj makes moving of goods, tracking, tracing, and safety of business operations easily achievable for manufacturing leaders. By preventing supply chain disruptions with an end-to-end operating view of the supply operations, Zapoj offers great transparency and performance to keep up with the production and customer demand. In the end, this critical event management tool offers the best value to manufacturing organizations’ financial objectives and secure future initiatives.

To achieve real-time threat mitigation to your supply chain operations and grow revenues, inquire about Zapoj.