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How CSO or CISO need to prepare for physical and digital security threats

How CSO or CISO need to prepare for physical and digital security threats

Cyberattacks, once an underrated topic to discuss, suddenly evolved into a huge concern for organizations after the COVID-19 pandemics forced businesses to stop their operations. With so many uncertainties still doing rounds, especially the ongoing second wave of the pandemic and the probability of the third wave, cybersecurity is capturing high attention to meeting agendas across the board for CSOs/CISOs. The continuous challenge to meet the safety and security standards that could ensure network wellbeing, employee mental and physical health, and business resiliency is becoming more exacerbated. Adjusting to the new normal of hybrid work culture needs to pay more attention to protecting high confidential corporate data while encouraging safer work from home environment. Meeting these high expectations can help CSOs and CISOs keep up with employee productivity, business continuity, and revenue generation.

Cyber threats- an evolving challenge for CSOs and CISOs

Home workspaces were the only devices made available to most workforces as soon as the lockdowns began. Organizations with little to no adequate resources at hand quickly nodded to these norms without measuring their effects. But, the saddest part, many organizations, especially small-scale organizations failed to provide a cyber-safe telecommuting ecosystem. The sudden scenario exposed the organization’s security at risk and led to cybercrime inadvertently.

As per reports from National Cyber Security Center, there was an increase in cyberattacks during the pandemic. WFH was the leading cause of this concern because of the lack of inherent protective home devices.

On top of it, telecommuting is a critical step towards making public health measures effective to curb the virus outbreak. Organizations encouraging this protocol have been facing novel challenges due to the more complex nature of employee health safety standards. Also, not being able to work in a centralized environment, employee communication took a hit, impacting their mental health and also decreasing productivity.

Classification of physical and digital threats organizations are facing

As businesses reopen after months of lockdowns, organizations face dual challenges-

  • Maintaining COVID-19 compliance to ensure the physical security of their people.
  • Maintaining digital security to prevent cyber threats like scams, phishing, and more.

Physical threats

Physical threats are those components that pose risks to mental health or overall wellbeing. In between reopening and reclosing of businesses, the most grueling challenges for organizations or security officers are to maintain social distancing norms at office premises, maintain a proper screening process to identify COVID-19 symptoms so as to be alert, and aid in preventing the transmission risks. The incapability to maintain the basic norms can result in so many issues-

  • Transmission of infectious disease at large
  • Mass infection of employees
  • The shutdown of business operations
  • Revenue losses

Apart from the pandemic threats, bad weather, natural disasters like floods, cyclones, or man-made disasters like terrorist attacks, or active shootouts cause the same consequences for businesses.

Digital threats

Digital threats are information shared online via websites, emails, or landing pages, or social media can deliberately cause risks to physical or information security risks.

One of the key digital threats that invited risks for CSOs or CISOs during a pandemic-

Social engineering

Social engineering scams are proliferating during the pandemic. Many novel tactics of social engineering have surfaced in the wake of COVID-19. Employees are an easy target for cyber intruders to infringe data or steal important credentials.

  • Video conferencing led to data breaches for more than half a million people.
  • A phishing scam shouldering on the key interest of people to get updates of coronavirus related news also deceived.
  • False emails containing malware caused disruptions to IT systems.
  • Phishing emails with malicious links siphoned off millions of dollars.
  • Phishing-related data breaches related to WFH are likely to cause $137,000 worth of losses.

Due to these evolving situations, organizations need to boost employee cyber-security training more than ever, which is a growing challenge for them too.

Threats to concentrate on while an employee is working from home

So, due to the changing norms of work culture in society, we have a reduced workforce, putting more pressure on the employees. Not able to comply with the new work from a home ecosystem, employees tend to compromise their mental health. Away from a supervised environment like that of an office system, mindlessness may crop up. Additionally, working from home does not offer the similar degree of cybersecurity that the office follows. Besides, there are a lot of threats to home devices-

  • Absence of regular anti-virus or anti-malware scans
  • Lack of sophisticated cyber threat prevention measures
  • Weaker Wi-Fi networks, which is susceptible to cyberattacks

All these are a great opportunity for hackers or cybercriminals to prey on personal devices to steal corporate files and data and pose threats to organization reputations.

However, be it physical or digital threats, a CEM platform provides organizations with capabilities to implement immediate critical communications, keep everyone informed of the evolving situations, and prevent the risks before it becomes a huge organizational risk.

How CEM helps CSO / CISO during uncertain times and how it improves response times during physical and digital security threats

Zsuite CEM platform is built to handle critical information in a more flexible way that helps organizations with IT incident management, disease prevention, and business continuity. Some of its sophisticated features guarantee a great level of flexibility and agility to curb major incidents or critical events quickly.

Critical Communications

To simply put, critical communications give organizations the ability to communicate before, during, after critical events. Zsuite features robust crisis communication features to help CSOs/CISOs design their recovery plan to mitigate threats that stem from physical or digital threats.

Two-way communications, multi-channel message delivery, mass notifications, critical alerts, comprehensive contact center along with powerful pre-built message templates make handling crisis communication effortless and efficient. Leveraging these tools can speed up the communication process for CSO/CISOs, keep stakeholders, partners, and employees informed, and give them much-needed resources to communicate at the right time with the right person. Hence, critical communications can improve response time, thus accelerating the recovery process.

Situation awareness

Zsuite unleashes the power of data intelligence to identify risks at granular levels. As this CEM platform helps capture unstructured data from different sources, CSOs can have data relevancy and therefore, enjoy the flexibility of connecting dots, and find missing links. This is probably a faster process to gain situational awareness of the evolving situations, which gives the organization a competitive advantage in identifying risks and opportunities, allocate resources, and communicate efficiently with everyone exposed to risks.

Common operating picture

In-depth visibility into how the critical events can evolve with the changing time or location is an ideal mechanism that provides a common operating picture. It is situational awareness that improves understanding of the critical events for every emergency response team or CSOs/CISOs. Based on what organizations see on the system improve their action plan. It becomes easier to predict threats to physical or digital assets, determine ways to mitigate risk, improve future plans, and help boost business resiliency.

Zsuite CEM is pioneering ways to combat the growing challenges of COVID-19 threats or familiar critical events to businesses. Whether you move to hybrid culture or still follow the traditional operating model, you need the expertise of Zsuite CEM to prevent business threats. Schedule a demo today.

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Workspaces

5 Myths About Remote Work Debunked

There are so many myths about remote work circling across the internet. The remote work numbers are on the rapid rise in the new normal. According to the global workforce, 52% of the employees work from home at least once a week.

Experts and businesses are expecting the number to grow in the coming months.

However, many employers or sometimes even employees are skeptical about working from home.

Employees who are usually under manager surveillance may fear that deviating from that norm will lead to laziness, procrastination, and a host of other concerns.

Thankfully, many of these myths about remote work are unfolded by researchers. Most teams can maintain the existing success after making the switch when some individuals or specific job descriptions are not suited for remote work.

Myth #1: Remote Work isn’t Productive

The general perception of remote workers is that they sit around in their pajamas, watching Netflix all day, and doing as little work as humanly possible. However, the idea that employees out of the office accomplish less work despite dressing differently is completely false. In many cases, it is the opposite.

Research by IWG indicates that 85% of companies report increased productivity as a result of more flexible work schedules. Remote employees working outside of the office to be more productive due to fewer distractions, fewer office politics, and a more personalized environment. We can encourage productivity by adding project management software that enables full task delegation and maintains visibility throughout projects.

Myth #2: Remote Work Ruins Company Culture

Based on the myth, company culture is shaped by individuals spending time in the same space and interacting with each other. However, company culture exists when management and executive teams set the tone that the rest of the company adopts.

You can do this remotely, and many remote companies have extraordinary cultures. Many remote-only teams will meet up regularly, either for work purposes or leisure purposes. Even if you’re not working in the office, small bonding moments or lighthearted conversations can still happen, and video calls especially help foster collaboration between team members.

Myth #3: Remote Workers Need To Be Micromanaged

Companies can feel the need to monitor employees not in the office when they worry that their employees are taking advantage of the remote system. Some companies use time-tracking software and incessant communication to manage their remote employees.

Computer time-tracking software monitors how remote employees spend their time. Most employees don’t need this level of monitoring to be successful remotely. Monitoring your team is helpful and necessary, but excessive supervision may be counterproductive.

On the other hand, constant communication disrupts workflows. More often than not, it detracts from productivity, since employees spend so much time talking to each other they don’t have time left to do actual work.

Consider confronting your preconceived notions about your team’s ability to deliver without your guidance and then giving them a chance to prove you wrong.

Myth #4: Remote Work Threatens Data Security

Some companies are concerned that providing employees with the freedom to work from home would jeopardize vital data, such as passwords, and sensitive company information. There may be some truth to this myth — if you are using free WiFi in your local coffee shop to conduct sensitive work, you might have serious concerns.

You can use many protective tools to keep your information safe and also encourage employees to adopt safe digital habits. If your team worries about this, you can eliminate their worries by educating employees on the security practices, which starts by making their digital actions more secure.

Myth #5: Remote Work Causes Communication Breakdowns

Lastly, communication will suffer in either an in-office or a remote arrangement if employees aren’t interested in engaging and communicating with each other.

It is more important than ever to pay close attention to how your team members communicate. Tech-driven team collaboration platforms like Slack, Trello, Asana and more video conferencing tools are already becoming the norm. Emerging studies show that lack of face-to-face interaction can lead to feelings of isolation and even paranoia.

A regular, scheduled daily or weekly meeting by video or audio can reduce the use of email, and can also create a more shared sense of identity, values, and purpose. We’d recommend you implement these tips to avoid communication breakdowns.

  • Create a shared plan for the team. Ensure everyone is on the same page as to who will contribute and by when.
  • Create a collaborative team culture. Focus on regular face-to-face interaction and social time.
  • Use the right technologies. Set strict guidelines on email usage and replace it with video and chat tools whenever appropriate.
  • Build a sense of balance in your team. Monitor workloads, watch out for signs of stress or isolation, and create an open culture where employees feel comfortable raising concerns.

Several companies host virtual activities for remote workers that will help them get to know their coworkers and socialize with them. These practices may result in better communication among dispersed team members.

Remote working arrangements do not affect the quality of communication whenever it’s prioritized. There are team collaboration tools available that allow you and your remote team members to stay connected via text, audio, and video chat, so you can work together on documents. It’s just a matter of committing to using them.

Conclusion

We busted the most common myths about Remote work. Studies prove remote employees perform better in their roles, contribute better to their team, and experience greater happiness than their in-office counterparts.

If you’re looking for more information on how you can prepare your organization for remote work, we do a deeper dive in our blog here. Gain the latest insights from experts on remote work and tangible action steps to make the remote work shift more seamless.

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Workspaces

Essential Workplace Lessons to Learn from 2020 Crisis

The pandemic has accelerated existing trends in remote work and automation. Companies imposed a rapid transformation in the business operations to keep the business afloat during the crisis.

Adopting new technologies and methodologies was hardly conceivable in 2019. This has led to changes in conventional attitude to office environments critical to productivity and culture. Remote work is effective with significant performance and higher profits.

Surprisingly, effective technologies for video conferencing, collaboration, crisis management, and more forms of digital technologies were quickly evolving to fill gaps in communication. In most cases, the results have been better than desired, giving rise to corporate flexibility.

According to a Gallup survey report, 54% of U.S workers would leave their current job for one that allows them to work remotely. The workforce transformation was overwhelming, while some went down the hill, many enterprises and emerging growth-stage companies were thriving to sustain production, bringing major focus to leadership.

Moving forward, it has become crucial for businesses to learn from past workplace lessons and plan for any future contingencies.

Remote Workers Are More Productive

Working from home is nothing new, companies were tentative of managing employees remotely, with efficiency and productivity. The health crisis forced many companies to adopt the remote work model and they’re finding it more productive. Many companies have experienced success, remote work is here to stay.

Gartner survey among CFOs reveals that 1 in 5 respondents are expecting 20% of their employees to continue working from home in 2021. Not only businesses can save on renting space, but operational expenses and employees can also avoid frustrating commutes thus increasing productivity and higher morale.

Communication Is The Key

Many organizations realized their communications during the outbreak were lacking in cohesion and crisis management was nonexistent. Emails were not the most efficient way to communicate.

To maintain the employee workflows and in the event of a company-wide situation, communication is vital. Efficient communication ensures productivity and prevents misinterpretations. But now, tech-savvy apps have made communication much easier with texts, audio, or video calls all in one platform.

Cleanliness and Hygiene Is a Priority

Companies should pay extra attention to maintaining a clean environment and hygiene across the work environment. Right from implementing proper COVID-19 safeguarding and protocols, cleanliness seems to be at the forefront of everyone’s mind.

Organizations are providing hand sanitation stations in a highly visible area to aid and encourage workplace cleanliness for the employees to practice disinfecting hands. Frequent sanitization for high-touch surfaces is imperative to avoid the risk of spreading infection.

Plan for a Crisis

The new sets of changes demand fresh thinking and in terms of workplaces is more decentralized. Lacking a crisis management plan was a critical mistake in 2020. Companies having a crisis strategic plan is mandatory. While the rise in profits may be slow, a sustainable plan is always a good idea.

Organizations can retool and consider setting aside funds for weather disasters, rather than others. Even if it’s not 100% accurate, 90% of the time is better than no plan at all.

Invest in tech

Technology investment for each company looks different. Employers must provide everything that employees need to succeed. This includes laptops, tablets, headsets, and possibly a basic workspace setup. For employees who often work on multiple screens, an extra desktop monitor can also help in productivity. It is also important to invest in network security and IT talent to navigate and troubleshoot the challenges of remote employees.

By facilitating, communication channels you can enhance engagement and productivity across your team. A suite of project management tools can help managers to keep track of the projects and measure the productivity levels. These tools enable the team members to act fast and responsibly with data-backed insights to achieve the desired goals.

Upskilling Is a Strategic Advantage

Ongoing learning has become a bigger part of the employment landscape. As many organizations realize that upskilling is essential for innovation and growth, they involve in-person workshops and seminars to train employees for certain functions or a certain population of the company.

Focus On Employee Experience

Progressive organizations communicate openly and frequently about how they support the well-being of employees despite cost-cutting measures. Where possible, explore the possibility of talent-sharing arrangements with other organizations to help relocate employees displaced by COVID-19.

By providing them with a similar user experience to how they surf outside the firewall, you can give them choices, flexibility, and personalization.

Resilience Wins

Covid-19, a black swan event, unexpectedly changed the way businesses operate. We should consider the possibility of further exogenous events. Companies must be able to withstand setbacks and become robust at a moment’s notice.

An organization that can rethink its business model rapidly to suit market conditions will have a better chance of survival than one that cannot. The pandemic has shown it’s important to promote innovation in your organization. It requires a willingness to embrace new ideas and a willingness to take risks.

Conclusion

Many studies indicate that the remote workforce is both more productive and engaged than on-site workers, leading to greater business outcomes. Read our complete guide on how businesses can prepare for remote workspace.

Leaders in the business arena are responding swiftly to the transition to the new normal by protecting employees and migrating to a creative culture offering a sense of belonging and shared purpose without fostering a sense of deprivation among remote workers.

By integrating the right technologies that the employees use, the digital workplace breaks down communication barriers, fostering efficiency through positive experience, innovation and growth. However, you need a proactive approach to effectively implement a digital workplace.

Zsuite is a critical event management platform that enables business leaders and HR to act proactively before and after the crisis. All-inclusive technology is powered by AI that helps you identify threats, incident management, action plans, proven workflows, and more tools for you to be future-ready by capturing data from reliable sources for different critical events for your visualization. Request a demo today!

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Workspaces

Zapoj Brings Economic Solution To Audio/Video Calls with Built-In Project Management For Businesses

Remote work needs highly scalable communication and collaboration tools to keep everyone updated. Unlike traditional offices, businesses have little to none of the communication channels that foster the new norm of work from home strategy.

Working with emails adds up to woes as continuous to and fro makes it more frustrating to look for important information while affecting team productivity that is being wasted after tracking email chains. . Hence, people were quick to adopt video and audio calling solutions the moment coronavirus forced them to stay indoors.

But informal communication is the same as the necessary information sharing that goes into professional project management. Switching from various third-party apps time and again will only lead to a lot of inconveniences and inefficiency. So what can be your solution? You need Zapoj.

Zapoj provides a unified platform solution that embeds audio/ video calling and screen sharing capabilities along with built-in project management features. No more confusion as to where to schedule your call and track all the information shared. Zapoj makes it all easy.

 

Why You Do You Need Audio /Video And Screen Sharing

Imagine a day at work without being able to talk to your teammates. It wouldn’t exactly be a workday. In a world where working from home is the new norm, a workday has to tackle quite a few daily challenges. Video conferencing and audio calls are integral to remote working.
Starting from your daily status call, you need the help of a collaboration tool to make sure all of your team is on the same page.

Communication tools become even more important when you are working on dependent tasks. You will need to be continually engaged to capture the task details properly and receive the deliverables properly.

For instance, you have some issues with your technical setup. Your software needs to be reconfigured, and your colleague can help you. An easy way to go about would be to screen-share your desktop, talk through the steps, and get it done in a few minutes rather than waste precious productive hours on something so trivial.

You need to spend each minute of your work hour on the task at hand, and proper collaboration tools help you do that.

Knowledge transfers, product demos can all be seamlessly carried out with the help of screen sharing and video conferences.

There may be a lot of communication tools available on the market. But none comes close to the economical and affordable solution provided by Zapoj.

If you look for an integrated and consistent collaboration tool, Zapoj can provide all of it. It supports audio calls, video calls, online conferences, unified drive support, and real-time screen sharing, all available from one unified platform.

Struggling to switch between apps? Do it all with Zapoj. Share your screen as you talk, chat just as you view webinars, and do more with a single economical solution.

 

Role Of Zapoj in Agile Project Management

Zapoj Brings Economic Solution To Audio/Video Calls with Built-In Project Management For Businesses

Agile software development is the most sought-after software development model due to its efficiency and ability to adapt to changing requirements. Unlike the traditional waterfall model, agile does not depend on rigid documentations. Agile is an empirical process that relies on continuous collaboration and engagement with each of the team members.

Each sprint starts with a sprint planning meeting, and every day of the sprint begins with a status call.
You will be making the right project estimation right from the beginning of each sprint, and all of the information communicated should be tracked via agile artifacts.

And it is not just your team members you will be talking to. You will also include all the key stakeholders, customers, and value teams to make sure your project is progressing in the right direction.

Communication is a crucial part of agile processes. For instance, consider the kanban process. In an agile kanban process, you would be continuously tracking the user story progress using visual tools like storyboards. When you are in your office, all you have to do is maintain a physical storyboard and move it across as your sprint progresses. But in a remote setup, it takes a lot more. You need to communicate your status and make sure the information is properly presented as well.

The best way to go about it is to include screen-sharing capabilities and make sure all project artifacts are accessible from your collaboration tools.

And guess what? Zapoj is once again the best answer to optimizing your agile process. Zapoj ensures a streamlined workflow where you can readily access and include project artifacts as part of your interactions.

No more silos and no more wasted productive hours. Zapoj lets you integrate efficient agile project management with your communication tools. Now you can schedule your scrum calls and track the resulting artifacts all from one place.

 

Use Zapoj For Better Productivity

Zapoj Brings Economic Solution To Audio/Video Calls with Built-In Project Management For Businesses

The recent pandemic situation was quite unexpected. It was forcing organizations to adopt full-fledged digitization over a couple of weeks. Teams that were previously using video conferences very rarely are now grappling to use them every day.

Better yet, some teams are getting into remote audio calls and video callings for the first time now. This can lead to the arbitrary use of communication tools.

When you are communicating in a professional context, you have to ensure data privacy and confidentiality. Not all third-party apps can assure you of data compliance.

There would also be concerns regarding the collection of data from the various applications you use. When several teams use different applications, it can get challenging to organize data and the overall organizational workflow.

Hence, it is a good practice and highly recommended to avoid switching apps for your project communications.
Choose Zapoj and stick with it. You get a unified communication platform with support for project management.
Zapoj solutions can all be accessed from any device, be it your smartphone, Desktop PC, or laptop. Enhance your productivity using Zapoj to get an efficient and seamless experience across multiple devices.

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Workspaces

Zapoj Workspaces: Modernize Your Communications and Collaborations

A lesson learned the hard way – communication and collaboration are essential, but having the right communication and collaboration tools in your kitty is even more crucial.

2020 was tough. COVID-19 impacted almost all industries. The on-and-off imposition of lockdowns, the introduction of remote working culture, and the increased work-from-home scenarios — all this paved the need for modernizing your communications and collaborations.

If your business is still sticking to the age-old communication practices and relying on traditional management tools, now is the time to move on.

We understand that business communication is confidential, and adopting a new tool at the risk of compromising your data and information is the least you want.

Are you let down by remote communication tools?
Are you let down by false end-to-end encryption claims?
Are you let down by a clumsy user-interface?
Are you let down by leaked passwords and unsecured desktop apps?
Not anymore.

Zapoj Workspaces is here to your rescue. Zapoj not only promises you top-notch and uncompromised security, but we also deliver increased productivity and fun.

Modernize communication1

For starters, Zapoj Workspaces is a unified platform with multiple services that help foster seamless communication and collaboration among your teams. Wondering, how? Let’s find out.

Siloed Communications And Collaborations

Are your (remote) teams and departments crippled with the silo effect despite adopting the latest communication technology?

A silo effect is when two different teams or individuals within the same organization work on identical tasks but have no idea about each other. Needless to say, siloed communications and lack of collaborations hurt your overall work efficiency, leading to redundant work and lack of clarity on objectives resulting in wasted efforts.

Keep the remote working teams aside, even in-office teams struggle with the imbalance in task allocations and overall project progress due to lack of collaboration. It is observed that an average team uses six different approaches and at least four different communication tools to carry out project-related tasks. This often leads to confusion and loss of productivity of at least 5 to 7 hours per week.

Siloed communications can also hurt your customer service operations as lack of collaboration may lead to slowed issue resolution. An Aberdeen report says that a 200 agent contact center stands to lose $1.5 M every year due to siloed communications.

You do not want this to happen to you. The solution?

Switch to a unified communication platform and ensure your company culture is open to such a proactive framework. Rethink the way you are currently leveraging technology and move to modern solutions that are indeed the need of the hour.

 

Bring It All Together: One Communication And Collaboration Hub From Workspaces

Geolocate Your Employees In Real-Time From Zapoj For In Region-Specific Support To Organizations
Zapoj Workspaces provides a consistent and unified communication platform that will help you take the right step towards a more proactive work environment.

We help you bring together your various communication channels under a single unified hub for convenient and efficient information sharing.

We help you with:

  • Messaging
  • Secure file drive
  • Geo-locations (weather , tracking , routes)
  • Calendars
  • Audio/video Conference calls
  • Agile project management

Merge Agile Task Management With Communications. Why Separate Them?

Agile communication can be a lot more challenging compared to the traditional project communication needs. It comprises both formal and informal communication, which in most cases, goes unaccounted for.

We believe that every business communication happens for a reason. The intention behind each communication and interaction between team members could be related to solving a particular task.

Understanding this interconnection and the relevance of each communication is necessary to facilitate a more streamlined and efficient work process. With Zapoj Workspace solutions, you can merge task management and communications on the go.

Zapoj lets you integrate your task management alongside your communication tools like chat, voice, video calls, calendar meetings, and more. Now you can save many crucial work hours by making sure all information is tracked relevant to a task and used for task progress efficiently.

With services like service ticket tracking via Kanban boards, you can easily ensure that your communications are easy, and tasks well-managed.

 

Collaborate And Communicate With Various Department Via Channels From Zapoj

Okay, let’s face it — we all had faced situations when an important company discussion was hijacked by other employees and steered towards not-so-important topics. The result? Chaos and confusion.

The solution? Zapoj Workplaces, yes, again!

Zapoj allows you to create channels based on a team, department, event, or any other relevant category of your choice. This way, you can better organize your conversations, keep your employees up to date with the latest announcements, and look back at the information whenever needed at any point in time.

What’s more, the tool also provides you with various much-needed features (okay, we can even imagine smiles on the faces of project managers) like:

  • Ability to create read-only announcement channels
  • Ability to invite new members to broadcast news clearly and without any distractions
  • Exercise granular-level controls governing who can post in the channels and who cannot, keeping the unnecessary noise to the minimum
  • Ability to create both public and private channels
  • And above all — secure private conversations

To provide you with more perspective, a public channel is open to all, and anyone in the company can join or search. On the other hand, a private channel is the right fit when you want to have sensitive conversations with selected people. You can create a cross-team confidential channel by inviting members. You can also make announcements when you have something to share company-wide.

Geolocate Your Employees In Real-Time From Zapoj For In Region-Specific Support To Organizations

Geolocate Your Employees In Real-Time From Zapoj For In Region-Specific Support To Organizations

Geolocation is a much-needed capability when managing remote teams with team members working from diverse geographical locations. For a genuinely global virtual team, there are some unique challenges like having to tackle the time zone differences, scheduling work shifts and meetings at the right times, and so on. You may also want to track your onsite technicians and field employees to track their progress.

Zapoj provides an excellent solution to help you manage your global teams effectively, just as you would with your local teams.

You get to geolocate your employees in real-time and know their exact location during work hours.

No more worries as to scheduling meetings with your regional teams and branches. Why let physical borders restrict you from achieving full productivity? Zapoj enables you to get quick and real-time incident reports from your various endpoints and ensure business continuity across your regional teams.

You can quickly check for staff availability, plan shifts, communicate with regional offices in real-time, and speed up communications across your remote teams.

What’s more, you can also receive real-time updates on the weather of the place your employee might be driving to for business purposes. This way, it ensures the safety of your team members and prevents them from local threats.

Believe us, that’s not all. Zapoj provides you with a lot more features and advantages. It is not JUST a communication and collaboration tool. There is a lot more! Contact us today to learn more, or request a free trial now.

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Workspaces

Zapoj Workspaces- More Than Just Independent Communication and Collaboration Platforms

Zapoj Workspaces

When virtual offices are becoming the norm, you need more than just communication tools to run efficient business operations. You need robust collaboration tools that allow for easy information sharing and efficient workflows.

With Zapoj, you get everything you need to emulate a winning virtual work environment. No more information silos, no more loss of productive hours, and no more operational inefficiencies. Zapoj provides you with a complete solution that will be the technology pillar of strength your organization desperately needs.

Unify And Bridge The Gaps In Communications And Collaborations

Everyone accepts the fact that communication is key to success in any remote work environment. But what people often forget is the importance of the right communication tools to make it all work. Here are some challenges that organizations face as they make the shift towards a remote work culture:

  • Siloed communications and collaborations
  • Micromanagement that can interrupt productivity
  • Technology difficulties and gaps

Communication gaps alone can cost you millions in terms of productivity loss and incorrect business flows. Here is how Zapoj helps you bridge the gaps and bring about a genuinely collaborative virtual workspace Provides you with a unified communication platform that fosters proactive collaboration and communication across your teams A consistent interface that helps bring together your various communication channels under a single, convenient platform Zapoj has built several supporting features for taking care of all types of communication you need to execute when running a company. Some of the services provided include:

  • Situational awareness and Risk intelligence
  • Incident communications
  • IT event communications
  • Team communications and collaboration hub

It enables you to merge agile task management with communication tools. It makes no sense to keep project management and task management separate from your communication channels. Integrating the two spaces allows you to share information quickly, track your work artifacts more efficiently and keep track of your progress as well.

Zapoj has a good set of features like chat, video calls, voice calls, calendars, meeting schedules, and more that help you stay on top of all your agile tasks and keep track of your progress with ease.

Zapoj lets you take care of external communication as well with the help of read-only announcement channels, broadcast news, privacy options for every post made, and support for secure private conversations.

 

Adopt Zapoj- Looking Into Future, Hybrid Work Culture Will Be New Norm

A recent Gartner study reports that about 74% of companies plan to implement work from home for a considerable portion of their workforce permanently in the near future. As we move towards more technology-aware workspaces, remote work culture will become mainstream work policies. But there will still be a part of the front-line workforce who will continue to work from on-site premises and customer locations.

You will have to adapt to the changing requirements and promote a healthy work environment for both your on-premise and remote workers. As you adapt to such challenging hybrid work culture, Zapoj can ease the transition with its huge array of tools.

Be it team communication, collaboration, remote tracking, task management, meetings, online conferences, remote assistance, or employee safety – Zapoj can take care of it all.

Zapoj can replace your typical office cubicles and let you manage your teams more efficiently than you could in a physical workplace. Zapoj is the panacea for your organization’s digital transformation needs. Besides the various collaboration and communication needs, Zapoj also ensures all your information is kept safe and secure with strong security policies and access control in place. It gives you the power to accommodate the needs of all your employees.

 

Zapoj Helps Organizations Avoid Shelling Money On Numerous Tools Just For Communications And Collaborations

Just think of all the different tools you would need to use when setting up a remote team.

Besides the IT hardware and base infrastructure, you will need to set up user accounts and establish usage policies for various tools used. Let’s list some of the typical tools that all your team members will need for a smooth workflow:

  • An audio and video conferencing tool for daily project meetings, standup calls, and progress updates.
  • Screen sharing software to help share information during Knowledge transfers, product demonstrations, and presentations.
  • Calendar tool to view and coordinate your team’s schedules and plan project task management
  • Meeting scheduling app to inform your teammates of any meeting, send notifications and alerts on meetup times, keep track of the meeting minutes.
  • Task management tool to keep track of every task within an agile sprint or iteration.
  • Mail clients and mass communication tools for easy email communication and organization.
  • Chat application to catch up with team members as and when required.

There are many downsides to using arbitrary software applications for your remote working needs.

  • It can lead to an increase in shadow IT
  • It can cause security vulnerabilities
  • Data organization and workflow may get hampered.
  • Can cause communication gaps
  • Lack of multiplatform support
  • No data compliance assurance
  • Not all third-party apps will be appropriate to ensure data privacy and confidentiality.

Why go through all the trouble when you have Zapoj? Zapoj provides every tool you need for a smooth and efficient workflow You get a unified communication platform with support for project management. Zapoj gives you all types of tools like chat, video calls, audio calls, screen sharing, calendar, meeting schedules, mass communication, and more. Your data can easily flow across all of these apps with no extra effort required.

  • Zapoj also gives you top-level security protection, data compliance and makes sure all your access control policies are rightly implemented.
  • You can easily share and organize data across your teams with no added worries.
  • Zapoj is also device-independent. All Zapoj applications can be accessed from any type of device, be it a smartphone, Desktop PC, or laptop, helping you to go remote with your work environment truly.

 

Under Emergencies, Workspaces Is Just More Than Communications And Collaborations

A critical part of remote working that often goes unnoticed is the ability to track your employees in real-time. Zapoj is more than communications and collaborations, it helps you manage your diverse remote teams working from any part of the world. It helps you tackle the challenges of a global team like:

  • Time zone difference,
  • Work shift schedulings,
  • Meeting schedules at the right time
  • And so on with its geolocation features. Get business continuity across your global teams using Zapoj.

With Zapoj, you can track your employees’ location in real-time and support their ongoing work. It helps you ensure the safety of your on-site employees with the help of timely features like

  • Incident reports
  • Automated location tracking with geofences
  • Real-time alerts and notifications
  • Work hour tracking and maintenance
  • BYOD support

Zapoj improves your work efficiency in multiple ways. It helps you avoid micromanagement by letting your managers get real-time reports on their employee’s location and attendance at work. Timely incident reports and alerts also allow you to take the appropriate actions in case of an emergency and ensure your employees’ safety.

You can easily track travel times, optimize routes during service deliveries and let your on-site employees get remote assistance with ease.

Zapoj is your ultimate companion in sculpting a modern workspace that reflects well on the changing times. Equip your teams with the powerful Zapoj tools to help them enjoy their work-life and promote a healthier work environment.

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Workspaces

Employee Tracking and Safety with GPS Location Monitoring from Zapoj Workspaces

Gone are the days where you had to anxiously wait for communication from your field employees once a day to get hold of your project progress. Now you can track work locations to incredible accuracy in real-time for all your employees through affordable means. There are a lot of upsides to being able to track your employees’ GPS location. You can monitor safety, the progress of the operations, have better means to monitor accurate record-keeping, and enhance customer service with real-time and immediate responses.

But this entire process has its own challenges.

You need to ensure employee morale and consider all the legal implications and ethical use of GPS location tracking. You can’t just go about tracking wherever and wherever your employee is traveling to.

So what can be the answer?

Enter Zapoj Workspaces, a strictly compliant adhering collaborative workspace that lets you track your employees’ GPS location ethically and legally.

Zapoj focuses on improving employee safety without being intrusive to their daily lives. It integrates seamlessly into your work process, letting you track everything work-related and helps you implement your company location tracking policy properly.

Zapoj provides a flexible solution that can accommodate all your location tracking requirements and needs.

 

Better Employee Safety And Productivity with GPS location monitoring from Zapoj Workspaces

Better Employee Safety And Productivity with GPS location monitoring from Zapoj Workspaces

Think of all that you can make possible with real-time location tracking of your employees:

  • Dispatch the best suitable technicians for the nearest onsite operation
  • Automate location tracking with geofences and give alerts when your employees go beyond a service area
  • Keep your teams moving and motivated with real-time alerts and notifications
  • Monitor employee attendance and work hours efficiently. You can also track every additional work hour your employee spends on a task and reward them accordingly.
  • BYOD support to enable easy access to your work-related collaborative tools.
  • Provide immediate response to any query or requirement raised by your onsite technicians. For instance, if your employee needs some equipment or technical assistance, he can easily submit a request through Zapoj collaborative tools and get it delivered on time.
  • Enhance employee safety. When unfortunate events like accidents or mishaps happen, employees can be reached out on time. This lets you take quick actions in case of accidents or any incidents that require you to intervene and make sure your employees feel safe and secure at their site locations.

Importance Of Employee Safety Whether They Work Onsite Or Travel Abroad

Importance Of Employee Safety Whether They Work Onsite Or Travel Abroad

When you have your team members on the road or working from remote locations, keeping in touch with them can get challenging. Not everyone can send updates frequently and proactively. Doing so is not only inconvenient but can also hurt productivity. But tracking your employee’s location is necessary to ensure their safety and know of their task progress.

Zapoj gives you a cost-effective solution to answer all your needs by letting you monitor and track where everyone is working.

You can track travel time and expenses and thus use it to consolidate costs and work hours better. Your employees will also rest assured that all their work hours are appropriately accounted for and will have less trouble reaching out to you if required or in unexpected site situations.

Location tracking from Zapoj can also be integrated with your work order systems to manage resources and service deliveries better. Employees can clock in and clock out as per their schedule.

You can look for optimized routing and let your employees reach their workplaces on time with minimal delays.

So no more worries as to budgeting and optimized scheduling of your workforce. With Zapoj, every collaborative task is made to come under one unified platform. All your tasks become trackable and easy to evaluate.

The opportunities for efficiency are limitless with Zapoj. You can automate your payroll system. You can automate your resource scheduling and make sure none of your productive hours go wasted.

Zapoj Workspaces is well-designed to include all the legal aspects of location tracking as well. All your considerations can be properly dealt with, such as:

  • Consent for location tracking
  • Tracking of personal or company-owned device
  • Tracking on and off company premises
  • Tracking during on or off-work hours

Employees can choose to clock in and clock out of their workspace location tracking and let you know of any immediate response required from the organization.

The GPS feature ensures employee safety is taken as its first priority and is completely compliant with the data privacy and regulations put forth by standard bodies.

 

How Workspaces Ensures Employees Safety In Case Of Emergency

Zapoj Workspaces is easy to use and facilitates better communication among teams and helps resolve any communication gaps and misinformation early on.

 

Announce Safety Measures

You can send mass communication and individual messages to all your employees to keep them informed of any company announcements and work policies effectively.

Zapoj Workspace solutions also make sure all your data is secure with the help of multi-factor authentication and authorization mechanisms. On top of providing the convenience to use multiple device platforms, it makes sure such multiple access points do not bring in any security vulnerability,

Zapoj keeps your data safe, secure and guarantees anytime remote access, which is all necessary for continued business growth and success.

 

Automate GPS Tracking

With the help of geofences, you can easily automate location tracking and guide your employees as they work on any onsite location. Geofences allow you to define safe or unsafe areas along with specific data markers that will enable the employee to take the necessary caution when working on a particular location.

It can also help the team get notified of the employee’s health and safety condition in case of an accident where an employee is incapacitated to contact the team.

 

Healthy Working Environments

With a large workforce working from home in recent times, you can use Zapoj Workspaces to promote a healthier work environment. You can monitor employee movement, integrate with fitness apps to promote healthy daily activities on an organizational level.

 

Track Work Vehicles Efficiently

You can use IoT integration and mobile apps to track all your company-owned vehicles with their GPS location. This way, you can get real-time alerts in case of a breakdown and take necessary actions timely. It also helps you track your work progress and see that your resources have arrived at the work location on time, and set up reminders or commands to start, stop and resume in real-time.

GPS location tracking from Zapoj opens the door to multiple opportunities to bring in a healthy, safe, and productive work environment for your teams. Contact us today to learn more about how it can help your business.

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Workspaces

Remote Working Made Easier And More Productive Than Ever. A Virtual Office For All Employees

There has been a never-before rush into virtual workspaces and remote working options all over the world. While the pandemic gave the much-awaited push towards rapid adoption of digital transformation and remote working technologies, we all know it was long due.

Now we have the technology to support fast data transfer and real-time communication. Unified Collaboration solutions like the Zapoj workspaces have made it so much easier for workplaces to emulate a virtual working environment, much like their physical counterparts.

There is no reason an employee cannot work from home with the same level of productivity. Actually, remote working has proven to be a lot more productive and efficient. Travel times have reduced, work-life balance has become easier, and work has become more enjoyable and flexible.

A lot of companies are considering enabling work from home to a higher degree in the future.

Here is a simple guide on creating a great virtual office for all your employees with Zapoj Workspaces.

 

Remote Working And Its Limitations – As Many Organizations Are Underprepared

The primary reason many organizations are still reluctant to adopt a full-scale remote working solution is that they are underprepared. They still hold misconceptions that remote working can affect productivity and efficiency.

The topmost challenges faced with remote working are indeed remote team management and remote collaboration.

The best way to solve this problem is to equip yourself with the right collaborative tools. Having the right IT infrastructure support solves most of the problems with the work from the home ecosystem.

And why looking further when you can leverage a consistent, integrated, and all-in-one unified communication and collaboration tool- Zapoj Workspaces, that covers every tool you would need for smooth collaborative remote working requirements?

Communication is key to the success of any remote team. Hence, establishing an effective communication channel comes as the first priority to enable proper remote collaboration. Traditional email conversations and off-the-hand third-party messaging apps will not cut if you want to run efficient long-term remote teams.

You need communication tools that integrate with your project management functions and provide a smoother way to share project-related information with ease.

 

All That Is Needed To Move Away From Traditional To Hybrid Work Culture ( A Virtual Office For All Employees No Matter Where They Are)

A Virtual Office For All Employees No Matter Where They Are

There are certain facets of the workforce that simply cannot work from home. This includes frontline workers such as factory workers, service workers, hospitality workers, and many.. But with Zapoj, remote connectivity becomes simple and robust, giving end-to-end telecommuting solutions at its best.

So going forward, you will need optimized solutions to accommodate a hybrid working model that can support both your frontline workforce as well as your remote workers.

A virtual office is what business leaders need at this moment to leverage the speed and agility that foster business resiliency. . And Zapoj can make it happen for you.

A hybrid work environment gives you the flexibility to manage a large section of your employees remotely, all the while making sure your on-site operations too will continue smoothly.

By moving to truly virtual office space, you have the flexibility to accommodate the needs of all your employees.

 

How Zapoj Workspaces Creates A Virtual Office To Resonate With The Physical Office ( Explain How Zapoj Features Create Virtual Office)

So, you will agree with us when we say that remote work is not all that glitters. It has its share of limitations, but you can definitely overcome these restrictions by employing the best tools and technologies.

And yes, Zapoj ticks all the right boxes when setting up an office away from the office.

With a virtual office orchestrated on Zapoj Workspaces, your team won’t have to waste time switching apps and tracking conversations from one channel to the other. They won’t have to invest hours looking for information here and there. Workspaces from Zapoj is a collaboration hub that makes it easier for your teams to communicate, share files, schedule meetings, plan and track their work, regardless of their locations — with just a few taps and clicks. Can it get easier than this? We bet not.

 

Zapoj Workspaces Is A Better Alternative To Office Cubicles

Okay, so traditional office setups require you to move from one cubicle to another to gather the required information, and maybe from one department to the other as well. Enter Zapoj. This is not the case anymore. You can track all the activities within your teams with calls and text messages. You can also keep your documents secure and confidential with easy retrieval whenever needed.

 

Zapoj Workspaces Advocates The Digital Transformation Your Organization Needs.

When you choose Workspaces, you are taking your first step towards digital transformation. You are bringing your entire teams on a single tool, providing them with the required access permissions, defining security protocols, and ensuring employee safety even when they are working remotely.

What’s more, you are also convincing your employees about the varied advantages of digital transformation. All these positive aspects call for an organization-wide change that reflects itself positively in the form of increased employee engagement, easy communication, better collaboration, and enhanced productivity.

 

Zapoj Workspaces Makes Managing Teams And Projects Easier

Whether you follow Kanban boards or agile project planning with scrum, Workspaces will augment all your project management methodologies and blend itself seamlessly with the workflow of all your teams. The tool provides you with an easy interface to track details, comments, attachments, due dates, and more.

 

Work Culture Redefined- Look For Future

Pandemic might seem to be in the grip. For now, one thing is sure, remote work culture is not going to end anytime soon. A recent Gartner report revealed that 74% of companies plan to permanently move their workforce to the work-from-home model.

The idea is simple. Remote work provides a better working environment to the employees and improves their productivity. It also helps companies save additional dollars spent on infrastructure and other related investments.

As companies worldwide prepare themselves for the redefined work culture, now is the right time to plan ahead and streamline your operations to have a transparent remote work policy.

Create a virtual office with Zapoj such that your employees don’t need to switch from one app to the other. Whether it be team communication to collaboration, management, meetings, tracking, and employee safety – let Zapoj take care of it all.